T-MOBILE excluding Lyca from inclusive mins

Esqui

DUTR wrote: »

In fairness they can charge what they like and it depends on the interconnect agreement, Lyca mobile I always see advertised promoting international call rates, perhaps it is an offshore company or simply not classed in the same ofcom number allocation.

That I don't disagree with. However, I was just pointing out the...almost a slap in the face, if you will, that they don't class them as UK mobiles, but charge you for calling a UK mobile.

DUTR

Esqui wrote: »

That I don't disagree with. However, I was just pointing out the...almost a slap in the face, if you will, that they don't class them as UK mobiles, but charge you for calling a UK mobile.

See post #19 , hopefully that may give light on why the charges went on and at a UK rate, instead of being deducted from the inclusive mnutes.

simax

No other network has this restriction on LycaMobile and one way around it is to port a "Big 5" number onto your LycaMobile sim. Madness!

What would happen if you ported a LycaMobile number onto T-Mobile? How would they then treat same-network calls?

Also, only mobile numbers can be ported like this with a PAC code, so LycaMobile *is* defined as a mobile network in the eyes of OFCOM.

Dodgy ground there, T-M.

cinereus

DUTR wrote: »

Part of the T-mobile site reads
What's a UK mobile call?

• This is a call made within the UK to a mobile number allocated to a customer of what's called a national UK GSM cellular network - more commonly known as a mobile network. At the moment, the national GSM cellular networks in the UK belong to Hutchison 3G, O2, Vodafone, Orange and T-Mobile. Calls to one of the mobile operators exclusively using numbers allocated to these networks (eg Virgin, Tesco, Fresh) are treated the same.
• There are some newer networks whose customers have a telephone number starting with 07, but which aren't treated as a UK mobile call (or text) for the purpose of allowances, Boosters and rewards (or any other bundle of inclusive services) on any pay as you go, SIM only or pay monthly plan. This means that calls or texts to some numbers starting with 07 aren't treated as UK mobile calls or texts. These include (but may not be limited to) some numbers beginning with the following sequences:

Which looks to me as they have covered themselves, the 5 main players are classed as UK networks, it would seem lyca mobile is not

But Lyca exclusively use O2 and Orange?

grumbler

They use the masts (signal), not the numbers.

cinereus

grumbler wrote: »

They use the masts (signal), not the numbers.

Okay but then how are you supposed to know anything about which network's number it is?

cinereus

simax wrote: »

No other network has this restriction on LycaMobile and one way around it is to port a "Big 5" number onto your LycaMobile sim. Madness!

And can anyone confirm this would work?

grumbler

cinereus wrote: »

Okay but then how are you supposed to know anything about which network's number it is?

Ask our regulators that created this mess.

cinereus

If that's the case it would seem these charges are completely unenforceable.

grumbler

Why? They are perfectly enforceable if the excluded numbers are explicitly listed in the T&C that you accepted.