Bargain toys wilkinsons, 75% off marked price

bravobeastie

Well I had to phone up again about my order to be told the drum kit and the little drummers thingy were out of stock and would I like a full refund? After some huffing and puffing she double checked and the other couple of bits I had ordered were suddenly available. 24 hours later a phone call to say my order is in store ready to be collected.

Gutted though as I really wanted the drum kit but after reading posts on here I didn't hold out much hope!

butterfly2001

aylesbury still has loads of drums and a few clocks

KittyLady

I've just rang up and demanded a full refund and told them I won't be using their online store again.
6th aug Order placed
8th aug Email to tell me it was on its way
11th aug Told one item refunded and a different item out of stock.
22nd aug today rang up told the first lady the problem and gave the order number and she hung up on us.
Rang back and was told that our order had been delivered to the store on the 11th and they'd rang us a few times to let us know. I was home all day and the phone neither rang nor was a message left.
After a lot of telling us it was our mistake she told us actually the out of stock item was there. We decided to cancel and have a refund, she then told us they've had loads of complaints about calls not being made and stock missing.