Bargain toys wilkinsons, 75% off marked price

mummym_3

babyella wrote: »

has anyone else had problems with items they have ordered for home delivery? i just received my order and the drum set is damaged and now showing as out of stock online so dont think they will be able to replace it also the 2 stack em up furry friends that i ordered look nothing like the picture on the website, the ones online would be suitable for a boy or girl but these ones have different animals and are very pink, quite nice but only really suitable to give to girls, which is typical as i ordered for boys!

havent recieved my order yet, i also ordered drum set and 2 stack em up toys for boys so have me worried now :-/ will let you know x

wolvey

My husband picked up my order today from the store for me of the stack em up toys.....ordered 2 for 2 boys! Mine too are also not like the picture and are very PINK!! Would say not suitable for a boy......they are very nice though, but now not sure if suitable for my needs!!!

Princess_Coupon

I also got the stacking toy for a boy but as it's my boy and not a gift he'll still be getting them, he'll be used to pink with all his sisters hand me down toys lol.

Ami82

Wilko phoned today to say my order was ready for collection but when i got there at 12 they were closing early due to riot rumours. I too also ordered the stack toy but mine is for a little baby girl so i should be ok! babyella can you phone them and complain? Especially as the drum was damaged? They should refund you.

mummym_3

have just recieved a cancellation email for 5 of my items leaving 3 items and a 5 pound delivery charge- total cost 9.30, have rang to cancel order as the bits i really wanted have been cancelled :-(

Ami82

Princess_Coupon wrote: »

I also got the stacking toy for a boy but as it's my boy and not a gift he'll still be getting them, he'll be used to pink with all his sisters hand me down toys lol.

Same as my DS he is so used to pink because of DD! He plays with all her girly toys too, a toy is a toy to him! Lol! It's lovely they can share.

melg1973

I got the stacking toy but they don't know what they are having so for me lets hope its a girl!!

ice123

I got an email saying the drum set cannot be delivered as it was a price mistake and they r refunding my money!!!I was so waiting for it:-(

char18

Wilkinsons online have to be one of the worst online retailers, i have had 3 orders with them, 1 the shop thought it was their stock and sold all my items, second was fine slow but fine, the last order was all messed up, i got a dispatched email, then a day later i got a out of stock email, and a email saying i would get a refund, after a week and 4 emails of kicking off i finally got a refund and a email from them saying they have excellent customer service :mad::mad::mad::mad:

mamto3

Igot my dispatch emails then got a phonecall yesterday from my local wilkinsons to say my order was ready to collect, 5hrs later got a cancellation email from them to say the drum kit i ordered was OOS and was refunded.
How can it be that i get a despatch email then a call before they decide that an item is OOS!! I too have ordered a stacker for a boy, while he.will grow in to his sisters toys i'd rather ythe ones i buy just for him were not girly colours.
Oh well will see when i pick them up this afternoon!