Daughter lost job and phone contract to pay

flyingscotno1

Ann_S wrote: »

The last time I looked Vodafone were not a registered charity and there is no reason for them to offer any goodwill.

Personal circumstances are of no concern to the company you are contracted to.

Jeeze, thanks for that!

I never said they had to offer goodwill. I actually suggested looks a hard lesson in life and in budgeting unless the OP can get Vodafone to show goodwill.

Now whilst the cards are with Vodafone, it's not beyond the bounds of possibility that if the person contacts them and discusses things rationally they can come to an agreement where Vodafone show some goodwill. Personal circumstances might not matter in the black and white world of contracts but sometimes companies will vary and do try their best to help- defer payments, vary contract terms- hence the goodwill.

If the OP goes back on explains things to Vodafone, they might not help which is fine, but you never know if you don't ask, and see what the company might be willing to do for you.

Occams_Razor_2

silkyuk9 wrote: »

Ok, daughter has a vodafone contract which is £35 per month and 18 month contract, maybe had this for 2 or 3 months. Now lost job and cannot pay the contract, she is 19.

do you think vodafone will come to an arrangement to stop contract and give phone back rather than going down the legal route of getting money from her.

would it not be a better life lesson for her to realise that commitments are binding and must be adhered too?

I don't imagine Vodafone will concede, and why should they? I think it might be better in the long term, if it forces her to think carefully before entering into such contracts.

Guys_Dad

silkyuk9 wrote: »

Ok, daughter has a vodafone contract which is £35 per month and 18 month contract, maybe had this for 2 or 3 months. Now lost job and cannot pay the contract, she is 19.

do you think vodafone will come to an arrangement to stop contract and give phone back rather than going down the legal route of getting money from her.

I don't know how well set up your family is, but unless the monthly bill is paid as per the contract, your daughter's credit record will reflect that for a number of years. Even if you arrange a payment plan, that will reflect in the credit record.

Keep paying, if you can, until you can either sort out any reduction in the plan costs, re-assign the contract (and number, by the way), or until the contract reached the end of the initial period.

Yes - lessons need to be learned, but who knows what position your daughter mey be in in 6 years' time - maybe trying for a mortgage, loan etc. Shame to spoil that for a phone bill.

hello2007

Your daughter has to pay the phone contract no matter what or her credit is going to be ruined for 6 years if she saves £7 a week from her Jsa and then may be easier for to pay the bill at the end of the month.

rdwarr

Ann_S wrote: »

The last time I looked Vodafone were not a registered charity and there is no reason for them to offer any goodwill.

Personal circumstances are of no concern to the company you are contracted to.

That was unnecessarily nasty. People come here for help.

Guys_Dad

rdwarr wrote: »

That was unnecessarily nasty. People come here for help.


(The last time I looked Vodafone were not a registered charity and there is no reason for them to offer any goodwill.

Personal circumstances are of no concern to the company you are contracted to)

Depends how you read it. Maybe it was a bit short, but by removing the first bit, it is actually quite correct, inoffensive and helpful.

"There is no reason for them to offer any goodwill. Personal circumstances are of no concern to the company you are contracted to"

Annie._2

rdwarr wrote: »

That was unnecessarily nasty. People come here for help.

I didnt intend for it to be nasty. Apologies, it was a bit short and I should have worded it better.

c-m

flyingscotno1 wrote: »

Even if you sell the phone I'd say you'd still have £200 to find. I think it will be one of those hard lessons in life on budgeting for all eventualities unless you can get Vodafone to show some goodwill.

But she'd have 10 months to find it. She'll be employed by then hopefully

MillicentBystander

c-m wrote: »

But she'd have 10 months to find it. She'll be employed by then hopefully

This would be my suggestion - sell the phone, hopefully for £200-ish, give you the money so she can't spend it, then pay £35 a month out of this money, which will pay for almost 6 months by which time hopefully she will be back in work? As stated previously, not paying this will affect her credit rating for years. What if she and her boyfriend wanted to get a mortgage in say 5 years time and it was her credit rating that stopped them due to this phone contract? She could get a Voda phone for maybe £10 off the internet so she could still use all her mins/texts etc, it obviously wouldn't be as great as her current phone but a small price to pay for saving her future.

schmucker

I had similar experience when I was 18, lost my job but I was lucky in that it was a Nokia 5110, £15 a month for 12 months, I sold the phone and used the money to pay the contract off, Thats the problem with these high price contracts, if you lose your job you are fooked.