Santander 11 to 15 Youth

meer53

I just opened a Natwest Adapt account for my 11 year old daughter, it comes with a Visa Debit card which can be used in shops as well as ATM's

reclusive46

Haha. Now I'm even more confused. Santander do have a good interest rate.

AbbeyDhabi

reclusive46 wrote: »

Haha. Now I'm even more confused. Santander do have a good interest rate.

While true, don't forget this is Santander we're talking about here. If the staff haven't a clue what facilities their accounts offer, it doesn't exactly give you a lot of confidence, does it?

dibuzz

My son had a Bradford and Bingley kidzone account which was changed to the 11-15 account about a year ago. He was asked would he prefer a cash card or a Visa Debit card and chose the Visa one. He can use Visa card both on and offline.

pmduk

The good interest rate is on the first £500 only ie £15 a year. the stress you're at risk of by banking with them is worth a lot more than that in my view.

ses6jwg

I work for Santander and can confirm that the 11-15 account can come with either a Cash Card or Online Visa Debit Card (this can be specified at opening as the Youth Plus can only be opened in branch).

It pays 5% on the first £500 as long as it recieves 1 credit of any amount per month. Interest is paid monthly.

pmduk, I can appreciate your distaste for Santander, but when people are asking questions it would be nice to stick to the facts.

I'm sorry you have had a bad experience but I can assure you if you were a customer of our branch you would be a very happy customer.

reclusive46

Thanks for the information So basically it can be used to spend on anything he wants?

hermante

ses6jwg wrote: »

I can assure you if you were a customer of our branch you would be a very happy customer.

You still have to deal with the phone banking and internet banking...

And which area of London would your branch be in? I travel around a bit and have tried about 20 Santander branches in W and NW London, and have had a bad experience in every one. Either it was staff telling me nonsense or generally being rude. One time they wanted to ask my DOB and address to deposit £10! (Yes, a tenner to prevent myself going overdrawn the next day for a DD)

reclusive46

i must say. I've never had any issues with Santander. Always had good customer service. Even when some random payments appeared with my debit card. They refunded it and send me a new card straight away.

reclusive46

More out of interest is there some sort of transaction spending limit? Like he can't make a purchase over £1000 etc.