would you stay in a job you pasionately hate?

Mrs_Arcanum

There is an old adage that it is easier to get another job if you are already working. Would seem to me that you should be looking much harder for a new job perhaps in a related area (avoiding the bits of the job you really hate). As for the commute, can you use public transport? It may be just as long a trip but having someone else doing the driving gives you a chance to do something interesting on the way to work rather than arrive stressed.

CFC

trudiuk wrote: »

Why don't I like my current job?
I'm working as trainee desktop support for a piece of software that is a loud of c**p. So many bugs with it. I've managed to learn the software and how to use it and do basic debugging. Its a very small company (8 employees of which 4 are directors).

I find the office is too quiet and small - generally only me in the office on a day to day basis. I'm not allowed a radio on as 'its not professional when you answer calls to have the radio on in the background'.

Bearing in mind that I'm a trainee, I have been asked to do a lot of complicated work, to which I try and most of the time fail. I ask for help and I don't get it. I am also left on my own as the only support consultant frequently - and I constantly point out that I don't know everything and have difficulty with this. To which they reply 'you're doing fine, you'll pick it up'

The commute to work is 1hr each way and constantly stuck in traffic jams, have tried other routes and its the same. I have to leave home at 7.30 to be at work on time to start at 9.

I don't mind the hours 9-5.30, or the people. Its the job itself I don't like. I don't like the way clients talk to us on the phone, I don't like the software (I've been close to recommending a client uses a different program lots of times), I don't like how I'm left on my own day after day to answer support calls that I have no idea how to solve (google helps but not always).

I have expressed these concerns and problems in my monthly reviews and nothign has been done. I just keep getting told I'm doing great and it'll all fall into place and come naturally to me in a couple of years. Its as though they are not listening to me! I guess it doesn't help that my line manager works from home 200 miles away.

Not being funny but of course they are not listening to you, they are pleased with your work. The only thing they could in fact do anything about is leaving you less on your own, but quite honestly if it works for them, that's not going to change.



Perhaps in some ways your expectations are too high for this kind of role?

• Much software is tosh - I remember being in tech support when one release of our proprietorial software resulted in Windows meltdown and subsequent need for reformatting of hard drive.
• Tech support need to work proactively to find solutions, if you don't enjoy this you may just not be cut out for tech support.
• Customers are generally not too nice to tech support because they are calling up when they are mightily hacked off.
• Small employers do not have the resources available in the same way as big employers.
• Most geeky types are happy with their own company so wouldnt' miss the buzz around the office.

It sounds to me as if you are a square peg in a round hole, if you need the money there is nothing for it but to keep at it till you can find a new role in a different area. The commute is the commute - you have no sympathy from me on that one because until recently I had to leave home at 7:10 in order to start work at 0900 and it's not fun, but it isn't going to change.

Everyone's different, if it paid the right money for me I would love to swap and have your job!