Installing sky with a phone line that we're not going to use?

scheming_gypsy

spike7451 wrote: »

Actually,no they don't.I know people that have had letters quite a few years down the line for not connecting the phone to the Sky boxes,happened to me after I had Multi Room for 3 years,was a faulty modem in the box that was the cause.Thankfully I worked for Sky at the time & had a couple of old Sky boxes to hand.

they did with me.. I used to get letters monthly and i had to plug everything in and do a manual call back but sometimes i forgot and got billed an extra £30. I've had two extensions running through the house but both have caused problems with broadband so they're left unplugged but i've not had a letter or additional charge since being out of contract.
That's what i based it on, unless they just got bored chasing me.....

McKneff wrote: »

Seems a bit daft though.
You give your mr to a mate down the road, Sky sends you a letter, oi, plug it in, you get it back from your mate for a while, Sky test call, everythings okay, yo give it back to your mate again.

Yep, it does seem strange but i can't remember if that's (roughly) what i was told or what i presumed as it's been about 6 years since my contract ran out.

Anon

We have a Virgin Media phone line and the install chap plugged in to install for the main box and multiroom, then once set up, took the extension cable and phone lines back out. I asked whether he would be putting the phone extensions/cables in (as I understood they would install it for free during the install, as one box is in the next room) but he said it wasn't necessary as it didn't work with Virgin Media anyway (despite just plugging it in to set it up with a callback, go figure!). One year on, it hasn't been plugged in since day 1 and no letters (or have I just been lucky after falling for his excuse)?

Anon

woodhead

scheming_gypsy wrote: »

they did with me.. I used to get letters monthly and i had to plug everything in and do a manual call back but sometimes i forgot and got billed an extra £30. I've had two extensions running through the house but both have caused problems with broadband so they're left unplugged but i've not had a letter or additional charge since being out of contract.
That's what i based it on, unless they just got bored chasing me.....



Yep, it does seem strange but i can't remember if that's (roughly) what i was told or what i presumed as it's been about 6 years since my contract ran out.

Had sky multiroom for bext part of 8 years (not plugged into the phone socket) and it's only been in the last 6 months that they've started chasing me to get it plugged in!

hawkwinddotcom

I paid Sky a few years (3 or 4) back £25 to be opted out of the phone line connected contract,, is that not available anymore?

Tropez

hawkwinddotcom wrote: »

I paid Sky a few years (3 or 4) back £25 to be opted out of the phone line connected contract,, is that not available anymore?

It is available for single box installs but not for multiroom as Sky use the phone line to check whether all boxes on a person's account are connected to the same fixed landline and thus are not being used by another person at another address.

Tropez

Anon wrote: »

We have a Virgin Media phone line and the install chap plugged in to install for the main box and multiroom, then once set up, took the extension cable and phone lines back out. I asked whether he would be putting the phone extensions/cables in (as I understood they would install it for free during the install, as one box is in the next room) but he said it wasn't necessary as it didn't work with Virgin Media anyway (despite just plugging it in to set it up with a callback, go figure!). One year on, it hasn't been plugged in since day 1 and no letters (or have I just been lucky after falling for his excuse)?

Anon

The way in which Sky go about checking whether boxes are located where they should be is a bit of a mystery. The frequency of the signal telling the box to phone home does not seem consistent. Some people report having multiroom and no boxes connected to the phone lines without issue, whereas others have been sent the warning letters within the first month of their use.

It could well be, as with other services, that Sky maintain some sort of register of areas that are more common for fraud and are more aggressive in checking the status of boxes that fall into these areas. I have a friend who works in sales at one of the major mobile phone networks and he has told me that if an order is placed for an expensive phone to be delivered to one of several areas of the country then additional security checks are carried out due to high levels of fraud in these areas.

spike7451

Anon wrote: »

We have a Virgin Media phone line and the install chap plugged in to install for the main box and multiroom, then once set up, took the extension cable and phone lines back out. I asked whether he would be putting the phone extensions/cables in (as I understood they would install it for free during the install, as one box is in the next room) but he said it wasn't necessary as it didn't work with Virgin Media anyway (despite just plugging it in to set it up with a callback, go figure!). One year on, it hasn't been plugged in since day 1 and no letters (or have I just been lucky after falling for his excuse)?

Anon

He's trying it on.Having being a Service Tech with VM/NTL then a Sky monkey after my NTL/VM redundency,I know this for a fact.

1-Virgin cable phonelines DO work with Sky TV services but not the Broadband
2-It's his job to run a phoneline to BOTH Sky boxes as it is a requirement of the contract between you & Sky & thus part of his job,not to mention you paid for the install so effectively you paid for something that wasn't done.
3-You've been lucky so far.