driving instructor what would you do?

reeree

MichaelCR wrote: »

Sorry to hear about these unfortunate circumstances !

Its a shame to think there are people out there who would take advantage, Especially driving instructors which are genuinely honest people.

Well first thing is first, How do driving instructors get a good name for them selfs ? Through referrals of course !! Reputation is a huge part in deciding a driving instructors business.

Although there might be a serious problem to the root course of this, I would start by lightly threatening the instructor with further action should he/her not honor the promise when you handed the money over !

If you gain nothing from this, Then i'd take it to the next step ! Which can only be contacting as many people to make sure his/her reputation is damaged ! Also consider speaking to someone who specializes in 'Civil Matters', As i'd consider taking further action.

I'd also contact the driving school and explain how if the issue isn't resolved amicably then you will be taking further action against them.

Go for a driving instructor through a well known company, And one that can provide good referrals ! Private is the best as these guys and girls get there business through previous customers and referrals ! I'd always try to pay by Debit card or some form of payment that leaves a 'Paper Trail' incase something goes wrong.

Let us know what happens !

Best of luck.

thankyou that is sound advice will definitley let you know what happens

reeree

Padstow wrote: »

It would appear that those block-booking are the first to be let down as they already have your money. Something for others to be wary of in the future.
Have a look at this link, similar situation to yours, and her money was returned. http://www.abrsm.org/forum/lofiversion/index.php/t15149.html

have just read that thread and the penny has now dropped as to why he kept cancelling her lessons lve just told her and she said how much sense that makes in hind sight l'm going to show her that thread when she comes over thankyou for pointing that out

RuthnJasper

reeree wrote: »

she has kept some of the texts and is going to go through them tonight when she gets home from work lets hope theres something in there that will incriminate him, it is annoying for one thing her driving is worse now than when she started l think because its not been continuous with him cancelling all the time

I can well understand that this episode has shaken your daughter's confidence. Please reassure her that this is NOT her fault (I'm sure you've done that already anyway).

I'd be inclined to take the advice on here that says "report him". If any of his text messages say "yes", "OK", "Will get it back to you" etc., then there's your proof that he's had some form of payment. As others have said, though, the instructor's attitude and professionalism are very wrong and he ought to be reported for that. So some other learner-driver doesn't suffer in the same way, as much as anything else.

Good luck Ree-ree (and daughter-Ree-ree). Please keep us posted as to how you get on. xx

reeree

RuthnJasper wrote: »

I can well understand that this episode has shaken your daughter's confidence. Please reassure her that this is NOT her fault (I'm sure you've done that already anyway).

I'd be inclined to take the advice on here that says "report him". If any of his text messages say "yes", "OK", "Will get it back to you" etc., then there's your proof that he's had some form of payment. As others have said, though, the instructor's attitude and professionalism are very wrong and he ought to be reported for that. SO some other learner-driver doesn't suffer in the same way, as much as anything else.

Good luck Ree-ree (and daughter-Ree-ree). Please keep us posted as to how you get on. xx

the driving school has now phoned her and told her that she can go in on monday and collect the £90 that he says he owes her

reeree

she's recieved text messages from him this morning l think he must be fuming because she has complained about him the first one says

I would appreciate it if you would stop slandering me behind my back you have recieved a refund and i have dealt with you proffesionally, so you can either leave there or l will have you done for slander and libel your entitled to your opinion but dont slag me off

she text him back and said you owe me money. please do not contact me again
he text back

if you believe that feel free to go and see someone because the question is why would you sign to say you have paid something when you have not (shes not disputing signing for the lessons she had only the ones she hasnt) Your more trouble than your worth good luck to your next instructor thats all l can say and like l said in your other text watch what you say. i wont be wasting my time texting you again l have said what l needed to say

she text back
Do not text or contact me again
he text back

You are odd l havent got your money. l learn people to drive and untill you l have never had a problem

is it possible to block certain numbers from calling or texting as its really starting to get to her

Sambucus_Nigra

I'd text back 'please do continue the abuse, it's all making great evidence to show your employers. Good day to you'.

mrcow

Okay - so is she going to collect the £90?

If so, then she needs to make it clear that she is doing so only as part settlement as the amount owed is £230. She should give them a letter to that effect when she collects the money. She should also get them to sign a receipt for the £90 as part of the amount of £230 owed.

She also needs to report him to the police for theft.

reeree

mrcow wrote: »

Okay - so is she going to collect the £90?

If so, then she needs to make it clear that she is doing so only as part settlement as the amount owed is £230. She should give them a letter to that effect when she collects the money. She should also get them to sign a receipt for the £90 as part of the amount of £230 owed.

She also needs to report him to the police for theft.

thankyou for that its a good idea l hadnt thought of it and lm sure she hasnt

nearlysorted

I know it's probably not what you want to hear but.....
Could you not chalk this down to experience and get a new instructor, one that is recommended through friends etc.... Isn't this where most driving instructors get new clients?
If she worries about this too much it may affect her future lessons, worrying the same thing may happen.
If you are in London i can highly recommend my driving instructor. At the grand old age of 32 he got me through my test in one month from receiving my new provisional to passing:D
Although i paid block booking didn't give this scenario a second thought, one lesson right at the last minute i couldn't make it he just said no prob lets do it tomorrow, didn't charge me! Fab instructor!

Padstow

Most importantly your daughter must not text him, because it makes light of the situation.
The instruction book will say whether numbers can be blocked, but easy when his name appears just to press the red button.

I would write a letter, stating that he owes me £230.00 not £90, giving the reasons why. I would give seven working days to return it, and failure to do so will result in me raising a claim for that amount plus expenses incurred in the County Court.

I wouldn't accept £90 as it then shows you mean business.
I think had you done that right from when you were dissatisfied, you would have the full money back by now.

BTW, has he come up with a reason why he owes £140.00 less than she paid?