Insensitive? And the award goes to...

JoJo_Sparkly

Well I've got to admit the Halifax call to Hospital beats the barstewards from Abbey - unbelievable!!!!

Jojo

Don'tskipit

I nominate Barclays after the phone call I got from them last night.
Horrible jobsworth - 'I'm superior to you' type, really rude and abusive. (I'd gone £3 over my overdraft limit, made it sound like over £3m). Rang Barclays complaints dept today. They are are looking into it - say all phone calls are recorded.
If so, this bloke is heading for the sack. Will go into further details in another forum - bank charges


Brokenhearted's is the "winner". How awful. That's disgusting

madduck

Some aren't just insensitive, they are completely lacking in common sense and brains.

I had a bizarre conversation with Northern Rock a few weeks ago re the payments on my DMP. We had the usually - we want more money discussion. I explained that I had no more money to pay them.

Got the usually - are you serious about paying this debt back retort.

Cut back on something from your budget - what do you want me to do - don't eat, don't heat my home, etc?

Pay us even an extra £1 per month. Don't have it I responded.

However, I did explain that because a payment I was making for other credit was coming to an end in a couple of months I would be able to increase payment under DMP by nearly 50% - but they would have to wait just under 3 months. No that won't do they replied.

So £12 per year increase ok - but £400 per year increase not acceptable? I might have got myself into a heap of debt so financial judgement might not be my strong point, but does this make sense to you?

Don'tskipit

No, madduck, it doesn't make sense at all.

Speaking to jobsworths is like hitting your head against a brick wall.

But don't give up - demand to speak to his/her superior.

Don't let the b's get you down
xxxxx

wifeforlife

Mike_St_Helens wrote:

Without question mine is :

MOORECROFT

:mad:

Ohhh and WESCOTT

Cath

fuzzyheid

scarey scary! they are wooooooo!

yep ive had my friendly lloyds calling over 3 times a day every day!

and also think its mbna calling my moby but i dont answer private numbers i've a thing about that!

Sensitive none of them!

happy new year!

fuzzyheid

banks / financial institutions = !!!!!

i don't know how they conned me putting me money in there initially!

Then it was my downfall to fall for the low cost loans i couldn't afford etc!

Hypnotism


a conspiracy methinks!

rog2

BLACK HORSE FINANCE :mad: :mad: :mad: :mad: :mad:

Followed EXTREMELY CLOSELY by MBNA

gallygirl

Quote:
Originally Posted by OberonSH
Rossendales. Bailiff came to my door to collect some money that the company STILL haven't proven was owed, and then proceeded to ask me if I could sell him a knitted jumper from my shop. Plus last time I dared to complain about a bailiff who had a neck bigger than his head (and was an alarming shade of orange) I was told that as I owed VAT people money, it was tough luck.



Ive met them too... Not nice people....Quote

Very well dressed though:rotfl: :rotfl: :rotfl: :rotfl:

flowerofscotland

Broken_hearted wrote:

I nominate Halifax who phone the hospital to check DH was there incase I was lying about his condition. Sick barstewards.

I'm no expert but I work in a job where we handle personal information so my Data Protection antenna is always on and this sounds completely out of order. Information about a person's medical history is classified as "sensitive data" so the rules are stricter than for just name and address details. I would complain to the Information Commissioner - if nothing else Halifax will have to go to the trouble of dealing with the complaint as they will not want to fall foul of the IC.