Can a Business Buyer be a Consumer?

ScottishSapper

pitkin2020 wrote: »

Sound like they haven't put enough of a stitch at the top of the entrance to prevent the entrance from pulling into the panel, you would normally have a piece of webbing/material as a stopper so if the entrance is pulled wide apart it would follow up into the panel.

As for your rights if its a manufacturer flaw it should be covered under the warranty. The RPII inspectors report should carry some weight on getting it fixed. IF the warranty is RTB then you are still liable for the return costs to and from base.

Are you a member of TIPE?? or even BIHA?

they haven't put enough of a stitch at the top of the entrance

My thoughts exactly, well not enough, I honestly feel this has not been strengthened enough.

Are you a member of TIPE?? or even BIHA?

Both ! it was on the BIHA forum that someone suggested that the same rights do NOT apply business to business. I am keeping this off the BIHA Forum till I got more ammunition, I have no problem 'laying' into Pineapple on there (in fact I have recently on another topic) but do not want to 'P' them off too soon!

pitkin2020

texranger wrote: »

well as i work closely with 2 organisations that do such a thing and even at birthday parties they always have the castle/dome supervised. they work the price into the total hire charge and do not charge any extra for it being supervised.

yes at a party you dont want a big burly bloke hanging around, so they sometimes use young women.

also this way they get their insurance slightly cheaper as these are supervised all the time.

Working closely with them and actually in the industry are two very different things. This is our family business we have been doing it for over 20 years, we hire, repair and manufacture. Its not feasible to man all your items unless you have one item. You need two members of staff to man each item for a start. Insurance already covers wet and dry hire with most companies so the price very rarely changes because you wet hire everything.

pitkin2020

ScottishSapper wrote: »

My thoughts exactly, well not enough, I honestly feel this has not been strengthened enough.
Both ! it was on the BIHA forum that someone suggested that the same rights do NOT apply business to business. I am keeping this off the BIHA Forum till I got more ammunition, I have no problem 'laying' into Pineapple on there (in fact I have recently on another topic) but do not want to 'P' them off too soon!

Peter from TIPE will be able to give you a better understand of B2B rights. I'll PM you about the other!!

Hopefully the RPII inspector will agree with you. If he does you'll want the whole panel replaced not a repair, as its so new!

ScottishSapper

texranger wrote: »

well as i work closely with 2 organisations that do such a thing and even at birthday parties they always have the castle/dome supervised. they work the price into the total hire charge and do not charge any extra for it being supervised.

yes at a party you dont want a big burly bloke hanging around, so they sometimes use young women.

also this way they get their insurance slightly cheaper as these are supervised all the time.

Thanks for your input but I have agree with Pitkin. I have been in this business several years and have close relationship with my competitors and we very very seldom do wet hires, most customers will not pay for the supervision.
As for the insurance, makes no difference in my premium.

shaun_from_Africa

Surely the two comments in this statement are a total contradiction of each other.

they work the price into the total hire charge and do not charge any extra for it being supervised.

If they have included the supervisory charge in the total to be paid, then how can they not have charged any extra for the service?

texranger

shaun_from_Africa wrote: »

Surely the two comments in this statement are a total contradiction of each other.



If they have included the supervisory charge in the total to be paid, then how can they not have charged any extra for the service?

as Pitkin stated

If it was your party would you pay lets say £100 for the hire plus another £120 for 6 hours of supervision??

what i meant is the ones i work with only charge 1 fee ( i believe it is £110) which includes supervision

ScottishSapper

texranger wrote: »

as Pitkin stated


what i meant is the ones i work with only charge 1 fee ( i believe it is £110) which includes supervision

tell me where they operate and I will move, best I can get for a 12x12 or Dome is £65 per 4 hour hire and I know that places like Liverpool are lucky to get £45.

Anyway as I said, thanks for your input but we are moving off topic.

Pitkin has given me good advice; here and in PM so topic closed

pitkin2020

texranger wrote: »

as Pitkin stated


what i meant is the ones i work with only charge 1 fee ( i believe it is £110) which includes supervision

I understand what you are saying but the companies that do wet hire (manned) either tend to be very small companies and they think they have to, or very large companies who are manning events where it is expected. If you have a large range it would never be feasible to man everything logistically or financially. If you were manning 20 items all out different locations you would need an army of staff and vans, the hire price you would have to charge would be astronomical.

Its already a cut throat industry with a lot of cowboys joining and charging ridiculously low prices, running with out insurance, current tests, and out of spec equipment. Everyone thinks its easy money but its far from it.

pitkin2020

Just have to wait and see what the RPII inspector comes back with. Is it PIPA tagged?? If it is I would ask the inspector to make sure it complies with the TAG aswell!!

ScottishSapper

pitkin2020 wrote: »

Just have to wait and see what the RPII inspector comes back with. Is it PIPA tagged?? If it is I would ask the inspector to make sure it complies with the TAG aswell!!

:rotfl:

Is it PIPA tagged

With them you feel lucky it has a manufacturers safety cert!