car broke down possible fuel contamination

misssarahleigh

misssarahleigh wrote: »

There are no such things as dregs. The tanks are constantly monitored and never fall below a 30% full level (unless something major has happened which has caused the site to run dry)

SB, can I ask why U avoid filling up after the tanker has been????

gordikin wrote: »

Are you saying that filling stations that 'run out' of diesel or petrol actually have 30% remaining that they are not willing to sell?

If you read the post again i do state an exception. e.g. when the petrol tanker driver strike happened.

gordikin

misssarahleigh wrote: »

If you read the post again i do state an exception. e.g. when the petrol tanker driver strike happened.

A local filling station runs out regularly, at least 8 times in the last year, so it does happen outwith industrial action so it's not an exception. It's also the only filling station in the town. So did they close the filling station on 8 occasions whilst having 30% fuel?

misssarahleigh

gordikin wrote: »

A local filling station runs out regularly, at least 8 times in the last year, so it does happen outwith industrial action so it's not an exception. It's also the only filling station in the town. So did they close the filling station on 8 occasions whilst having 30% fuel?

odd, well, in the field i work in if a tank drops below 30% full all hell breaks loose. Additional drivers are routed and deliveries put on emergency. It's rare it happens as the systems are all automated and alarm bells literally start flashing lol Out of curiosity, what brand is your petrol station?

s_b

vikingaero wrote: »

The dregs being agitated story is pub lore too. .

really
thanks for that
i must be in a constant dream them
unfortunately ive just pinched myself and it hurt
you keep to your whimsies
i will keep to the real world
ok:)
next............

Alfrescodave

pump6 wrote: »

GOOD NEWS- My insurers are having the fuel tested and so are Trading Standards. My insurers will cover the cost of the repairs and also a hired car. Wish i had contacted them 3 weeks ago but i did not know that they would cover for such a breakdown. They will claim against ASDA and i should also be able to be compensated for out of pocket expenses/inconvenience ect.

I really dont understand why your insurer would a) want to get involved in having the fuel tested and b) agree to cover all your costs ASSUMING that the tests show the fuel to be at fault. If the fuel is at fault then surely it is down to the individual motorists to claim off the supplier ?.

Also the identity of the supplier is not straightforward. ASDA may have sold you the fuel but the contamination (if proved) could have come from ASDA equipment or the actual fuel manufacturer. It does not seem likely that an insurer would want to enter that kind of minefield.

Please keep us updated as I'm sure many on this forum will be interested in the outcome.

vaio

Alfrescodave wrote: »

.....Also the identity of the supplier is not straightforward. ASDA may have sold you the fuel but the contamination (if proved) could have come from ASDA equipment or the actual fuel manufacturer......

Doesn't matter, the OPs contract is with the retailer so if the fuel is contaminated then they will have to pay.

They might then go on to try and reclaim their costs from their supplier but that has nothing to do with the OPs case

pitkin2020

vaio wrote: »

Doesn't matter, the OPs contract is with the retailer so if the fuel is contaminated then they will have to pay.

They might then go on to try and reclaim their costs from their supplier but that has nothing to do with the OPs case

I'd more concerned whats going to happen if the fuel comes back clean. It sounds like the insurers have got involved because if the fuel is "dirty" they can chase ASDA and claim from them, who are they going to recoup the costs from if its not dirty, could the OP get the final bill?

mvteng

vikingaero wrote: »

The dregs being agitated story is pub lore too. There are a series of filters and screens in between the tank and the pumps and within the pump itself.

If only this was true. I have personal experience of fuel contamination after filling up last year. After a long hard fight, I eventually received a complete payout from the fuel supplier, but as part of the investigation, I learnt a lot about garage petrol tanks.

As above posts, there is a layer at the bottom filled with all the crud / contaminations/ water which should never reach a motorists car.

However, if filling up immediately after a tanker unloads, the bottom layer can be disturbed & reach the motorists tank. It shouldnt happen, but occasionally it can.

Glad the OP got a good result.

pump6

Hi just a quick update, My insurers are paying the garage for the work actioned on my car The insurers sent an independant engineer out who confirmed fuel contamination. Asda have had the tanks tested and found microbial growth, if they had done this 4 weeks ago the strength would of be much agressive. I will now be seeking to litigate to claim back expenses. Cars who have used this bio diesel will not break down staight away it takes time to filter through so i will make it my aim to help any one who has experienced the same situation as mine and steer them in the right direction. I for one will now only purchase my fuel from a garage rather than at a super store garage. So for all the skeptics out there you can prove the correlatation from the fuel to the car otherwise i would of been left with a very hefty bill.
I will keep you all informed of the final outcome.:j

Sally_A

Congratulations Pump6 for pursuing this, I bet a load more claims will follow.

As a matter of interest, who are your insurers, it's nice to know of some that know the policy cover to help you along when the damage is from an "outside party" or however they word it these days.

Name and praise I say.

The cheapo online companies wouldn't even know that damage caused by an "exterior source" would be covered.