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virgin disconnected but i can still use my internet......

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  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    spike7451 wrote: »
    If it's cable,then the'll be a engineer going out to the cab to do a physical disconnect.
    No need they "disable" the cable modem by de-registering it in the same way as they can activate, or not, the network connection of the TV box.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I suspect they do disconnect the cable at some point to make it a bit harder to fit a hookey stb or modem. Plus unterminated cables can introduce noise into the system.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    spiro wrote: »
    No need they "disable" the cable modem by de-registering it in the same way as they can activate, or not, the network connection of the TV box.

    They also do a physical disconnect at the mux for the phone & the street cabinet for all services.I know,after all,I did do it for several years before redundency.If anything,it hinders connection of chipped cable boxes &/or cloned modems.
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