game in macclesfield

gyzmo

Wow! quote a lot of rants - lets get some things clear.

1. You have the same rights under the Sale of Goods Act when buying second hand stuff as you do when buying new stuff.
2. goods must be as described, last a reasonable amount of time, fit for purpose etc. If they are not, then you are entitled to a refund UNLESS:
3. The reason for return is a fault that was pointed out at the time of sale and that the fault does not breach any health and safety regulations.

Take the goods back to game and ask for a refund or replacement / credit note. If they refuse, then follow the normal course of contacting trading Stanards / Consumer Direct. The shop's conditions and refund policy does not apply if the the goods have not met statutory provisions, so it does not matter what they say.

Your son's special needs will really not apply unless they are covered by statute (you could say, for example, that he was incapable of making a contract) - but that is a different matter.

Bamber19

auditbabe wrote:

I get the feeling that the previous posters may not understand what you mean by special needs. Does he have learning disabilities if that is the case and the staff did not try to find out if the game purchased was suitable then you may have a case of discrimation.

discrimination for treating him like any other person who enters the store?

dazco

auditbabe wrote:

I get the feeling that the previous posters may not understand what you mean by special needs. Does he have learning disabilities if that is the case and the staff did not try to find out if the game purchased was suitable then you may have a case of discrimation.

CONGRATULATIONS!!!!!!!

This is the most ridiculous thing I have ever read. Well done:T