Kitchensuber

asharon

wow lots of 1 post members that post on this thread. Makes this a company to AVOID. please stop the spam, it hurts the kids...

juliemartin77

asharon wrote: »

wow lots of 1 post members that post on this thread. Makes this a company to AVOID. please stop the spam, it hurts the kids...

I think this post is irrelevant - if you read the comments on this thread there are negative feedback comments from unhappy customers with only one post as well as positive, so I don't quite understand the point, but never the less - my son and daughter-in-law have just got a kitchen from this company and they're chuffed to pieces with it. Not only did they save almost £650 from another companies quotation but they have totally revamped the room they use the most in the house. They had a few problems with being on hold when dealing with their telesales advisers but the kitchen itself is great. I feel for the people who have had misfortune with their kitchens, but it seems the company are doing something right recently.

ArchieFergus

An update on my post at the beginning of January. Our fitters found that they had delivered four doors and several shelves too few and a cheaper oven than we specified. None of the units were drilled for screws and they were made up of a hotchpotch of woods (not all solid and some with a wafer thin veneer peeling off) in clear breach of their website's claim. Because their response to any call is to place one in an endless queue before cutting one off, I decided to buy a new oven and doors elsewhere rather than face their suicidally frustracting so-called 'Customer Services'. I have no doubt that the complimentary postings are fakes, concocted by this disgraceful company. Avoid them like the plague.

bevi_2

i hate to point out the obvious but if you get to check the kitchen before you pay the balance then why did you pay? surely you checked it. only asking as i have just had the design guy round and paid my deposit
thanks bea

Regimental103

Yes you can check the content of the packs (if the driver gave you time to do so - 'I've still got 3 more deliveries and 3.30pm and I've got to get back to Manchester blah blah' What you cannot check is the quality of the appliances - our oven lasted 2 weeks before the element blew and the gas hob a little longer. After much correspondence asking for a refund we received no reply (which we are entitled to if the goods are not of merchantable quality) . No surprise there!.

As an aside it does strike me as strange that the positive posts are posted in the early hours of the morning - 5.13am, 5.09am, 4.34am STRANGE

VICKI_GARDNER

Has anybody successfully managed to get some form of refund from this company??:t

VMP_2

I cannot stress enough how rubbish his company is... the owner is known to Trading Standards and the Police!!! He keeps changing company name...

I have had the MASSIVE misfortune of having a kitchen through these people.... well I call it a kitchen... it may be one day when it fully arrives.... We had units missing, broken, damaged doors, dented sink, the designer seemed very nice but the kitchen he drew on his design simply didnt work in practice when it arrived.... the sink unit was the wrong one for the sink so we had to cut a side wall of a unit to fit the bowl!!!!!! The cornice was the wrong colour and damaged.... to be honest the list is endless!!! We had to pay CASH to the driver on delivery..... smell a rat????

Seriously.... go to Ikea, Magnet, Wicks...ANYWHERE but not here.... you will not be happy.

you will also not get through to Customer services..... they may answer and 'put you through'..... which means put you on hold forever!!!

I so wish I had read these reviews before I bought - lesson learnt. Dont end up like me with a cheap cruddy kitchen (even the delivery driver admitted they just buy up old, end of line stock and sell it off - so you may never get all your kitchen as they simply dont have it!)

:mad: I have actually made myself ill with the stress I have been under due to this awful company.

Dont get sucked in by the price..... it is not worth it.

VMP_2

Oh come on jezza80..... you are so obvious!! Rival companies???!!! no just fed up, ripped off and disgusted customers.

AVOID AVOID AVOID. And stop getting your staff to write positive reviews.

Bunch of conmerchants

VMP_2

AND... to add to it....

This is what you get from e-mailing them:

Your message to <info@kitchensuber.co.uk> was automatically rejected:
Quota exceeded (mailbox for user is full)


aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaagh

tatjanasden

hi, i ordered this kitchen last week. paid£100.00 deposit and kitchen was delivered this Thursday. what can i say. the guys look suspicious, demanded whole money in advance of the delivery and dropped half of the kitchen in my flat and the rest on ground flr communal area. i had to drag it myself(woman age 28, 50kg) with my husband to the second floor as was told by the driver that i have to google for a magicians. what a total scam company. didnt even had a chance to check if everything delivered,...they just run away. Will be going to the court
stay away from this company!!!!