Gloopy lumps in my apple juice

Darksun

halibut2209 wrote: »

I suppose they could repair it for you if you don't want a refund or replacement.

You beat me to it :rotfl:

All they'd have to do would be run it through a tea strainer

LisaB85

frugal_shopper wrote: »

Personally I can't see why finding fruit pulp in a carton of fruit juice is a problem unless you purchased a type which was specifically labelled as pulp free but as you clearly seem to feel quite strongly about it the best course of action would be to return it for a refund or replacement. I am not clear at to what else you think you are entitled to.

If you buy something you expect a certain standard and it wasn't I'm pretty sure most people would be put off finding snot like substance in anything.

Darksun

LisaB85 wrote: »

If you buy something you expect a certain standard and it wasn't I'm pretty sure most people would be put off finding snot like substance in anything.

No one is necessarily disputing that, we just want to know what resolution you would consider reasonable given that you wouldn't be happy with a refund

geordieracer

LisaB85 wrote: »

If you buy something you expect a certain standard and it wasn't I'm pretty sure most people would be put off finding snot like substance in anything.

Probably not - but i would think to myself that it was more then likely to be apple pulp then snot.

In fact i think most people would. What more do you want then a refund?

LisaB85

Torry_Quine wrote: »

i had apple juice like this once which seemed as if it was fermenting. I contacted the company who produced it with the batch number and where and when purchased. They sent me some vouchers and said they would be checking that batch.

Do I contact my local store or head office? there is no number to call on the carton which you often find on products.

T_T_2

LisaB85 wrote: »

Do I contact my local store or head office? there is no number to call on the carton which you often find on products.

Where did you buy it from and what branding is on the carton?

NeilF3485

how about contacting the "I found apple in my apple juice" Police?

On a more serious note, just go back to the store and let them deal with the supplier etc. or find a number for the brand - if there isn't one on the carton (which I find unlikely) then just google it and i'm sure you'll get a million results.

Torry_Quine

LisaB85 wrote: »

Do I contact my local store or head office? there is no number to call on the carton which you often find on products.

I contacted the manufacturer directly.

delain

Torry_Quine wrote: »

I contacted the manufacturer directly.

We did this when I bought a box of 24 weetabix which turned out to only have 12 biscuits in it... OH emailed them and they sent us a very nice letter apologising and some vouchers, enough to buy a box of 72 and I'd say that was generous.

I'd just say take the juice back? Why isn't a refund enough?

bris

Is the compensation culture really turned so petty now. Is it just me who would throw a dodgy carton of apple juice in the bin and get on with my life?