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Sold high value item - buyer no longer wants it...

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Comments

  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    I'm frustrated due to all the Q's they have been asking all week about the item. What it will fit. What it wont fit. What age bracket it will fit etc. All of which were listed in the description anyway. I gave them manufacturer reference numbers and part numbers etc.

    I had it listed as BIN/Best Offer - they made a decent offer which I took. They paid within minutes of me sending the invoice. So I shopped around to try to get a cheaper Courier as I guessed £40 due to the sheer size/weight of the thing! The final Courier price after insurance etc was just under £38. If I could get one for £30 I said I'd refund them the tenner. They were made up at that!

    Anyway it is now sat in my porch...
  • techspec
    techspec Posts: 4,464 Forumite
    Did you actually tell them the courier as been booked and paid for, and if so what did they say.

    They may just refuse to accept delivery anyway - if so, it will just be returned.

    Can't do with people like them. If i buy something and its not what i need/want -i just accept i made an error and sell it on.
  • soolin
    soolin Posts: 75,308 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The OP must be frustrated but I don't see the logic in sending it.

    Exactly, that's why I agree with you that it might well cost the OP a great deal more to send it and it is probably best cancelled.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • greeneye
    greeneye Posts: 801 Forumite
    See if the courier won't give you a "credit note" for when you do sell it?
  • mikey72
    mikey72 Posts: 14,680 Forumite
    The buyer can just refuse delivery, and claim item not received.
  • soolin
    soolin Posts: 75,308 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mikey72 wrote: »
    The buyer can just refuse delivery, and claim item not received.

    Yep, another reason why OP may have to cut their losses and cancel.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I definitely wouldn't sent it. You will just annoy the buyer, and get a negative, or they might find a way to get a refund and keep the item.

    It's annoying to be £38 out of pocket, but even worse to lose that and the item.
    You're only young once, but you can be immature forever :D
  • OwtForNowt
    OwtForNowt Posts: 1,685 Forumite
    If you dont send it - You will be £38 out of pocket*, a chance of a Mutual cancelation and your fees back with no negative. And you can relist.

    If you do send it - You will be £38 out of pocket when he returns it, no chance of a Mutual cancelation, no fees back, a big fat neg, a chance the item may develop a 'fault' in his possession and your item will sell for less when you need to relist.

    *If you cant get a refund on the courier.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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