Re: Talk Talk bad cold calling or truth???

smartsaver2011

Hi There,

It's 8pm and just had a knock at the door...initially thought who the heck is that and answered even though I look rough as thought maybe important!

No just a Talk Talk sales rep, however this time I'm unsure whether to tell the company or whether I am wrong.

I know sales offer you the world but this was the weirdest I have ever heard. The lady asked me had I recieved a pack about their new internet package, to which I replied no, she then said ask If I paid for my internet as it should now be free???! She then asked when I said I pay monthly who it was with...now at this point I cast an eye at hear and her clipboard and said who's asking and said no not interested.

Now the only concern was their were a few names on this list and majority of people on my road are elderly or older than me...I just hope they are not doing anything dodgy???


xx

Ypaymore

Thats an old trick the Talk Talk Door Knockers use. They are commission driven and are employed by agencies not TT proper.

TT have been investigated for slamming customers see https://forums.moneysavingexpert.com/discussion/2926726

smartsaver2011

Someone needs to do something as it is shocking...there were over 20 names on her list!!! All the people on the street are over 55 and not being rude but some of the elder I know won't know any different if someone says its free...plse sign here. She made out we had lost out on something of a grant or something?

HalfPint

TT reps are terrible...and I'm a customer of theirs!!

They come round once every 6 months or so..same spiel, then look at me gobsmacked when I tell them I know nothing about it and that I am already a TT customer!

Had a sales call last night funnily enuff, trying to convince me it would be cheaper for me to switch to a more expensive package:huh: (btw, the basic package price was more than what I currently pay including my calls!)

I'm with them cause it's cheapest for me....but I avoid calling them at all costs!

hp x

spike7451

Ypaymore wrote: »

Thats an old trick the Talk Talk Door Knockers use. They are commission driven and are employed by agencies not TT proper.

TT have been investigated for slamming customers see https://forums.moneysavingexpert.com/discussion/2926726

They work for a company called Sky marketing & have to 'knock' 300 doors a day..

http://www.skyemarketingltd.co.uk/partnerss.htm

1jim

I would use a no cold calling sticker for the door and report them if they still knock

kev_min

1jim wrote: »

I would use a no cold calling sticker for the door and report them if they still knock

I have one of them stickers, last time I pointed it out to the guy he told me he could not read! I got a real lesson in anglo saxon when I suggested that rather than upset folks at tea time he went back to school and learnt to read

jhp

spike7451 wrote: »

They work for a company called Sky marketing & have to 'knock' 300 doors a day..

http://www.skyemarketingltd.co.uk/partnerss.htm

There are numerous agencies who door knock for them,not just one.

brewerdave

smartsaver2011 wrote: »

Hi There,

It's 8pm and just had a knock at the door...initially thought who the heck is that and answered even though I look rough as thought maybe important!

No just a Talk Talk sales rep, however this time I'm unsure whether to tell the company or whether I am wrong.

I know sales offer you the world but this was the weirdest I have ever heard. The lady asked me had I recieved a pack about their new internet package, to which I replied no, she then said ask If I paid for my internet as it should now be free???! She then asked when I said I pay monthly who it was with...now at this point I cast an eye at hear and her clipboard and said who's asking and said no not interested.

Now the only concern was their were a few names on this list and majority of people on my road are elderly or older than me...I just hope they are not doing anything dodgy???


xx

I was just reading these threads when I had a knock at the door - to my disbelief - almost exactly the same spiel - he said the envelope had fireworks on the outside!!! I refused to tell him who I was with for either phone or broadband and as I was closing the door he said "so you don't want free broadband then??" - as I am serviced by an exchange with only 1300 subscribers its NEVER going to be unbundled and probably won't get 21CN or fibre in my lifetime!!!:rotfl:

LegalBlonde

I have had a very strange experience with TT cold callers, we never get cold callers in our flats. A really young girl knocked the door and kept asking me if I had got their letter and had I filled in the details and could I give it to her. I got really confused and started looking through our junk mail on the table, at which point she came in to the hall a bit.

She then started saying that they were changing the broadband exchange and my broadband would now be free. She told me she had to collect my details and really made it sound like she was just there to collect info.

Very unlike me but she said can I lean on the table to write some things down and I said yes. I turned round to put down the junk mail and when I turned back, my front door was shut, with her and a companion inside!!

She kept saying could she use my living room table and I said look see it from my point of view, there are suddenly 2 people in my house and I don't even know what you are here for. There were some boxes etc in the way of our front door so I felt quite trapped, I couldn't go and open the door and tell them to get out!

She then asked if she could check my phone line at which point I went in to the living room, explained to my OH who promptly shoo-ed them out and told them he didn't care about their free broadband to which they expressed shock and surprise LOL

I am young confident and street wise and I usually have no problem telling cold callers or people in the street where to go. This whole incident was very strange and really made me worry for older/vulnerable people in this position

V old fashioned cold calling - get your foot in the door and you are half way there!

TheSnowman

How do Talk Talk get away with saying their broadband is free when it isn't?

I was paying £20 a month for their free broadband.
They are a lousy company.