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need help please

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  • always_comping
    always_comping Posts: 6,391 Forumite
    1,000 Posts Combo Breaker
    thanks, mse wont let me download it at all says to try later, anything else maybe i could try?
  • RussJK
    RussJK Posts: 2,359 Forumite
    How about now? You could put on Malwarebytes and activate the 14 day trial (for the realtime guard).

    Personally, I would just reinstall since it's presumably new.

    Not sure exactly how it ended up installing AVG, but try the AVG remover to get rid of any remnants:
    http://www.avg.com/gb-en/download-tools

    and manually delete these folders:
    c:\users\maryg43\AppData\Roaming\AVG10
    c:\programdata\AVG10
    c:\program files\AVG
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