Can not install coupon printer

macman

Are you running W7 32 bit?
Is the driver designed to only work on 32 bit systems (hence it won't run on grandpa's 64 bit OS)?.
Work through this:

Why couldn't I install the Coupon Printer?

If you are experiencing problems installing the Coupon Printer there may be a few reasons:
1. You may not have permission to download programs on your computer or you are using software that blocks the installation

If you are trying to print coupons at work or from a computer at a library, Internet cafe or university, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our coupons there.
You might also be running software that prevents installation on your computer. Please make sure to turn off any anti-virus software or any anti-spyware or adware software. While we have attempted to work with most of the major publishers of such software to ensure that our Coupon Printer is not blocked, there may be programs that block the installation, or put up a warning that you are about to install a program. You should choose to allow the installation.
2. The security settings in your browser are set too high

If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation. Modern browers make you jump through a few hoops to install plugins, but it's worth it!
3. Your operating system or browser is incompatible

Coupon printing is currently supported on Windows 98, NT4, 2000, ME, XP, Vista and Windows 7 when used with Internet Explorer 5+, Netscape 7+, FireFox 1.0.7+ and most MSN and AOL browsers. Coupon printing is also supported on Macintosh when using Safari an dFirefox under OS X 10.3 and higher. Coupon printing is not supported by the Compuserve 2000 7.0 browser. While connected to Compuserve, use Internet Explorer or another browser to print your coupons. Coupon printing is not supported on Linux or WebTV.
Still having trouble? Send us more information using our Feedback form.

scheming_gypsy

Firefox, although it asks me if i want to save the file, so it's downloading and then running... it looks like yours is trying to run straight from the website?

munchkinz

macman wrote: »

Are you running W7 32 bit?
Is the driver designed to only work on 32 bit systems (hence it won't run on grandpa's 64 bit OS)?.

More details about my computer
Component Details Subscore Base score Processor AMD Athlon(tm) II X2 245 Processor 6.4 4.2 Determined by lowest subscore Memory (RAM) 4.00 GB 5.9 Graphics ATI Radeon 3000 Graphics 4.2 Gaming graphics 1919 MB Total available graphics memory 5.2 Primary hard disk 643GB Free (689GB Total) 7.5 Windows 7 Home Premium
System Manufacturer Hewlett-Packard Model SG3-350UK Total amount of system memory 4.00 GB RAM System type 64-bit operating system Number of processor cores 2 Storage Total size of hard disk(s) 1164 GB Disk partition (C:) 643 GB Free (689 GB Total) Disk partition (D:) 1014 MB Free (10 GB Total) Media drive (E:) CD/DVD Disk partition (F:) 466 GB Free (466 GB Total) Graphics Display adapter type ATI Radeon 3000 Graphics Total available graphics memory 1919 MB Dedicated graphics memory 256 MB Dedicated system memory 0 MB Shared system memory 1663 MB Display adapter driver version 8.702.0.0 Primary monitor resolution 1280x1024 DirectX version DirectX 10 Network Network Adapter Realtek PCIe FE Family Controller Network Adapter 802.11 USB Wireless LAN Card Notes The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.

don't no if any of this makes a differance

munchkinz

scheming_gypsy wrote: »

Firefox, although it asks me if i want to save the file, so it's downloading and then running... it looks like yours is trying to run straight from the website?

No it's downloading and saving to harddrive.

macman

You are also running 64 bit, so that's not the issue.
Tried it in compatabiity mode?

munchkinz

macman wrote: »

You are also runnimg 64 bit, so that's not the issue.
Tried it in compatabiity mode?

if you mean properties> compatibilties

It won't let me it's greyed out, already thought of that

scheming_gypsy

munchkinz wrote: »

No it's downloading and saving to harddrive.

strange, if you've got Admin rights and you've not got the user un-friendly access on there, it should install ok.
Try deleting the file from your downloads folder and either copy it across from one of the other machines, or try and do a clean download... just incase the file is corrupt.

paddyrg

What a bizarre setup - encouraging people to install an executable in order to print something. Sounds super-dodgy to me, and if it isn't, it is super-stupid encouraging people to weaken their security installing untrusted stuff for what could be as simple as a dynamically generated PDF. Put it like this, if the Royal Mail can securely sell postage without having to install something, why on earth can't a voucher giveaway do the same?

munchkinz

scheming_gypsy wrote: »

strange, if you've got Admin rights and you've not got the user un-friendly access on there, it should install ok.
Try deleting the file from your downloads folder and either copy it across from one of the other machines, or try and do a clean download... just incase the file is corrupt.

Nope, tried this earlier 7 times with different sites and browsers and just tried again now, still getting same message:eek:

S0litaire

Give me a few mins!

gotta boot up mt Win7 x64 install and i'll take a look at the install fine