Can not install coupon printer

munchkinz

Please help me.

I am trying to intall the coupon printer from supersavvyme.com to print of coupons.

I have it installed on my laptop and it works fine BUT it will not install an my grandads new PC,

He is running windows 7 (64 bit)

I have tried everything I can think of, I posted on this on the copupon thread and they suggested I post it here for you clever people to take a look.

It's driving me mad as I'm normally pretty good on a computer.:mad:

heres a screen shot of the message I am getting

Ant help would be greatly appreciated :A

S0litaire

Is the installer on a website? (i.e. you click a link on the website and the installer runs?) Save it locally first before you run it
Then try right clicking in the installer and select "run as Administrator" see if you get the same error.

munchkinz

S0litaire wrote: »

Is the installer on a website? (i.e. you click a link on the website and the installer runs?) Save it locally first before you run it
Then try right clicking in the installer and select "run as Administrator" see if you get the same error.

It downloads to you PC.

I have tried running as administrator
I have tried turning off anti virus / firewall
I have uninstalled Norton completely and tried but still nothing

I just don't understand why it wont work on this computer when it works on the others.

The computer is brand new only 2 weeks old and hardly anything else has been installed.

I hate being defeated by a computer :mad:

S0litaire

OK couple of questions?

Is it a *.MSI or *.EXE install program?

Does it give you an option of where to install? if it does. change the location from "c:/program files" to "C:/Program files (x64)" or the other way about.

munchkinz

it's a .exe

It does not give the option of where to install

Thank you for you suggestions so far.

Andrew1472

I'm not sure if this is the same problem I had, but, as the solution is harmless, it's worth a try.
I couldn't install printer drivers a year or two back. An appdata file was involved, but I can't remember the details now, it was too long ago.

In the end I created a new administrator account and they installed perfectly from that.

I have no idea what was wrong or why it worked, but there is nothing to lose by trying it.

scheming_gypsy

i'm on windows 7, 64bit.

where are you getting the driver from, i'll give it a whirl and see what happens.

munchkinz

scheming_gypsy wrote: »

i'm on windows 7, 64bit.

where are you getting the driver from, i'll give it a whirl and see what happens.

http://www.beforeishop.co.uk/Couponweb/Offers.aspx?nid=29&pid=11416&zid=oj54&cid=14436135&chnl=1

Go here click the pizza coupon box and above it will then say print coupon.

It will then prompt you to install the coupon printer.

Thank you

munchkinz

Andrew1472 wrote: »

I'm not sure if this is the same problem I had, but, as the solution is harmless, it's worth a try.
I couldn't install printer drivers a year or two back. An appdata file was involved, but I can't remember the details now, it was too long ago.

In the end I created a new administrator account and they installed perfectly from that.

I have no idea what was wrong or why it worked, but there is nothing to lose by trying it.

Thanks, just tried this but getting the same message.

Something somewhere is stopping it installing the folder, I just don't know what.

scheming_gypsy

it went straight through for me and installed.

Do you still have that 'are you really sure you want to do this.........' option, set up where Windows confirms that you really want to do something?
start > control panel > users > change user account control settings (and set to never notify).

munchkinz

scheming_gypsy wrote: »

it went straight through for me and installed.

Do you still have that 'are you really sure you want to do this.........' option, set up where Windows confirms that you really want to do something?
start > control panel > users > change user account control settings (and set to never notify).

Tried changing these settings, computer still says no!

It downloads, it asks me to accept the T&C's starts to install then comes up with the can not create folder message.

I have noticed that it installed a folder in the start menu, but nothing else.

Which browser where you using?