CASHBACK CLAIMS - Golden Rules

larochelleuk

With e2save they say that they send the cheque to the address on your mobile phone bill

N9eav

I need a new phone, but I wonder if it's worth doing it this way? I read stuff like this and think,, why bother?

ring up the phone company and see if they have the claim (remember RECORD if possible). As I mentioned earlier, E2Save never sign for their recorded delivery items (thanks Royal Mail, great job!! :mad: ) so it may well be that they have received it.

fififofum

I am STILL awaiting my first cashback from mobileshop. When I signed up (last July) it was for £105 cashback at months 5,7,9,12 = £420 in total.

I have their confirmed receipt of my 2 claims (5 and 7). I called them last week and they said the money for first one (due 12/01/07!0 should be in my account by start of this week (yesterday/today) checked my account this motning and nothing. Called them at 8am and they said they have a problem with their banking system (I SMELL A RAT) and will send me a cheque - by the time this has banked it will be nearer 80 days!!

fififofum

update on this morning they have now emailed to say "We are pleased to advise that your cashback cheque for £105.00 has been raised ready for posting from our offices on Friday.

This cheque is for the redemption of voucher(s):

***** Value £105.00

Our policy is that all post is sent second class so please expect your cheque on Wednesday or Thursday of next week.

If for any reason your cheque does not arrive within a week or so, please contact Customer Services on 0845 345 5000 or email customer.service@mobileshop.com
"
I aint holdin my breath

Anon

Do hold your breath - I have had payments as promised from Mobileshop.

Anon

grayme-m

I'v never had problems with mobileshop, I'm just gutted that it seems that they have stopped doing 12 month contract cashback deals, you can only get 18 month contracts and 12 month cashback

wolvesinwales

DO NOT TRUST E2SAVE:mad:

grayme-m

MORPH3US wrote:

I think you are getting confused (although I might just be wrong) but I think the actual T&C's (depending on company) say that you can't have the cheque delivered to a different address than the one on your account. However if you move house then you will obviously change your address on the account in which case the bills will still go to the new address!!!

M

Just what people were saying on the Mobile Rainbow thread; if you change your address they will not pay out (but we weren't naming and shaming individual companies when this thread started... )

N9eav

wolvesinwales wrote:

DO NOT TRUST E2SAVE:mad:

As I thought anyway with all of them. I think I will just go for the best tarriff I can scrounge at the time. I do not trust these deals uless someone can convince me otherwise.

TREVORCOLMAN

Just a suggestion but if you are sending 2 cashback claims at the same time it may be worth sending them by individual Royal Mail Spec Next Day delivery. I heard of a case recently where someone put a 2 claims in envelopes and enclosed these in another envelope which they then send as above ie spec del.

The company processed one claim and said they never recieved the other.

Ok its another £4.10 but when you are claiming around £100 quid I would personally pay this. Also dont forget that companies such as One Stop Phone Shop say you must use the original claim slip that comes with your contract. Therefore if they "dont arrive" you could be stuck.

Thats the way I prefer to do it - its your decision!