Valueflora

madhouse

we have had the same problem with the same flowers, but as the recipient is in her 80's she does not need the stress of trying to provide photographs and they are not local, so I guess there's not a lot we can do. I certainly wouldn't buy from again.

cookiemonster25

i ordered to be delivered this week to cheer my mum up as my nanna died earlier this year and this is what she got yesterday

just click to make it bigger and see it in its full glory...well worth a tenner!!!!
emailed valueflora who will send out another bunch but talk about say it with flowers!!!!!:eek:

the CS tried to tell me this type of flower looks dead but oftern is just sleeping!!!!! this lots in a deeper sleep than bl**dy rumpalstiltskin!!!!!!

worth while checking if you have sent these to family you wont see, they might be embarased to tell you they are dead
happy chrimbo:D

markray007

Matter resolved for me anyway. Full refund, already received.

My advice from reading these forums....some of the flowers are not good, but if you follow their tandc you will get a result from complaining. Question is, is it worth the hassle. Not for me, ill use bunches in the future.


thanks guys


Mark

MORPH3US

That is SHOCKING cookiemonster!!!

As I said, I would recommend everyone to steer well clear of these con-merchants...

It seems like asking for photographic proof is their way of putting people off from complainint.

I would urge anyone else that has dead flowers to demand a refund and not more flowers!!!

Con-merchants like these can only survive because people let them get away with this cr*p!!!

M

Torry_Quine

have used them on several occasions and everyone who received the flowers was delighted with the quality.

elona

I used them in the summer and everyone was pleased with the flowers but after seeing the vent I decided to use a different firm for Christmas.

mummytomoo&roo

Result!

Have received email from Valueflora and they are sending out an alternative replacement bunch free of charge to avoid further disappointment!!

So anyone else having probs should definitely continue to complain.....

Smickan

Just had to have a sneaky peek at their website.... :O look at that small print!

Raksha

I also sent my MIL (not my fav person at the best of times) a bunch of these - she was dissapointed, but did at least have the good grace to say they have perked up a lot since she first received them. I've emailed Valuflora who said Alstromeria are soft and delicate flowers, and they may appear a little the worse for wear initially, but should perk up and be in peak condition for Christmas day, and MIL's experience seems to reflect that.

gingin_2

cookiemonster25 wrote:

just click to make it bigger and see it in its full glory...well worth a tenner!!!!
emailed valueflora who will send out another bunch but talk about say it with flowers!!!!!:eek:

Those are truly awful :eek: