We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Do I have a right to compensation

124»

Comments

  • Blobby8_2
    Blobby8_2 Posts: 2,009 Forumite
    arcon5 wrote: »
    Heres some meals that don't require an oven:


    Chilli con carne with rice
    Casserole
    Pasta bolognese
    Stir fries with noodles or rice
    Curry with rice
    Steak with potatoe & peas
    Pie in microwave with pasta, rice, potato
    Quiche with potato, peas and gravy
    Jacked potatoes with beans & salad
    Steak & potato
    Omelette
    Sausage fried
    Ham salad
    Fajitas
    ect
    ect
    ect
    ect
    ect
    ect




    :T

    It's not the end of the world. Its not like shes going without hot water or electricity or something -- these things happen!! Its not like her life has halted in anyway! Its only been 5days!
    What is ect & how do you cook it ?
  • NeilF3485
    NeilF3485 Posts: 600 Forumite
    Why do people think you should be compensated for "inconvenience"?

    Things happen that inconvenience us on a daily basis. Take for instance my drive to work this morning, at least two sets of traffic lights changed to red just as I was approaching. This forced me to brake, stop, wait for them to change, accelerate.... I mean honestly, think of my poor petrol consumption. I'm seriously considering suing the council or highways agency about this, it's really not acceptable.

    On a similar note, my parent's are considering legal action against me - turns out having a child can be quite inconvenient sometimes.
    "We can all fly as high as the dreams we dare to live...........unless we are a chicken" ~ Anon.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 24 June 2011 at 4:46PM
    You make it sound like its win win for the supplier. Its not like they went out of their way to make the item defective or to cause an inconvenience for the end-user.

    It's also costing the supplier money to rectify the situation.

    Op spoke to them to have the problem rectified and they had an engineer out within 48 hours, I wouldn't call that unreasonable.

    To be quite frank I find it absolutely ridiculous that some people think they have a right to compensation for minor inconveniences in life. Things go wrong every day in life and you deal with it and move on!

    (ADD: NeilF hit the point before me :))
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    NeilF3485 wrote: »
    Why do people think you should be compensated for "inconvenience"?

    Things happen that inconvenience us on a daily basis. Take for instance my drive to work this morning, at least two sets of traffic lights changed to red just as I was approaching. This forced me to brake, stop, wait for them to change, accelerate.... I mean honestly, think of my poor petrol consumption. I'm seriously considering suing the council or highways agency about this, it's really not acceptable.

    On a similar note, my parent's are considering legal action against me - turns out having a child can be quite inconvenient sometimes.

    Let's keep it within the context of contract law, eh?
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    arcon5 wrote: »
    You make it sound like its win win for the supplier. Its not like they went out of their way to make the item defective or to cause an inconvenience for the end-user.

    It's also costing the supplier money to rectify the situation.

    Op spoke to them to have the problem rectified and they had an engineer out within 48 hours, I wouldn't call that unreasonable.

    To be quite frank I find it absolutely ridiculous that some people think they have a right to compensation for minor inconveniences in life. Things go wrong every day in life and you deal with it and move on!

    (ADD: NeilF hit the point before me :))

    Contractual liability is "strict". Fault does not have to be proved. If the item is defective, they are liable.

    This is a consumer rights board. If you don't like stuff that goes on in the world, there is a board to vent on.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 24 June 2011 at 8:16PM
    In which case according to OFT..
    Claims for consequential loss do not normally cover distress, inconvenience or disappointment.
    Since op won't suffer any financial loss they do not have any rights to compensation.

    The retailer must also rectify the problem with reasonable time and with minimal inconvenience which they seem to be doing so far.
  • real1314
    real1314 Posts: 4,432 Forumite
    arcon5 wrote: »
    You make it sound like its win win for the supplier. Its not like they went out of their way to make the item defective or to cause an inconvenience for the end-user.

    It's also costing the supplier money to rectify the situation.

    Op spoke to them to have the problem rectified and they had an engineer out within 48 hours, I wouldn't call that unreasonable The engineer attended within 48 hours, which is good. However they have not rectified the problem, so what exactly has the engineer's attendance achieved for the consumer?.

    To be quite frank I find it absolutely ridiculous that some people think they have a right to compensation for minor inconveniences in life. Things go wrong every day in life and you deal with it and move on! Manufacturers have a responsibility to provide satisfactory goods. An oven door front that shatters is evidently unsatisfactory, as I'm sure you'll agree.
    This is not something that has just "gone wrong" it is a manufacturing fault.

    So, when will it be rectified?

    Er, does anyone who says "no compensation" know when it will be resolved?

    Does the supplier know when?

    It seems not.

    (ADD: NeilF hit the point before me :))

    So, the people saying NO would be happy with a shrug of the shoulders and a quote of "we'll fix it when we can, not sure when it will be"?
    What a great way to use your cash!


    NeilF couldn't find an analogy if it was a heat seeking missile set to detect his heartbeat and was lodged in his chest. Traffic Lights? Erm, whaaaaaat? The paarent comment probably flies though. :cool:
  • real1314
    real1314 Posts: 4,432 Forumite
    arcon5 wrote: »
    In which case according to OFT..

    Since op won't suffer any financial loss they do not have any rights to compensation.

    The retailer must also rectify the problem with reasonable time and with minimal inconvenience which they seem to be doing so far.

    1. The supplier has indicated that they do not know when they will be able to rectify.

    2. Will the OP be able to cook food in the same way that they could have? Or will they have to change their arrangements, thus potentially incurring financial cost?

    Sunday lunch - Roast Beef, Yorkshires, Roast Spuds, Veg, Gravy.

    Can't be done on hob/microwave. So if the OP lives their life without change, they'll have to get to a carvery for sunday lunch; hence financial cost. :cool:
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Who really cares? Certainly not the OP she hasn't signed on since she made the post.
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    arcon5 wrote: »
    In which case according to OFT..

    Since op won't suffer any financial loss they do not have any rights to compensation.

    The retailer must also rectify the problem with reasonable time and with minimal inconvenience which they seem to be doing so far.

    OFT doesn't make law.

    OP may well suffer financial loss. We simply don't know the circumstances.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.