We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Wrongly Printed Personalized Goods
Comments
-
Now that they have virtually admitted that they got it wrong, I would be sending them a letter before action.
Give them 14 days to refund you money or you'll start court action.
You will find sample LBAs and info on Money Claim Online in the thread entitled...
READ ME FIRST PLEASE . . . Useful links, Resources and FAQs
p.s. we have now got two threads on this...
https://forums.moneysavingexpert.com/discussion/3310520
and a third...
https://forums.moneysavingexpert.com/discussion/3310556
you have some good advice on that one.0 -
Also, you should keep to the original thread.One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.0
-
Hi, give me a minute and I'll merge the two together.
Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
0 -
I posted a thread a few days ago regarding buying Adloops from a big ebay company called 'personalizeyour' which when delivered were a different size than the ones we had been shown the proof of making our company name and logo too small to read.The proof had no sizes on but we were assured by the design guy that the logo etc fitted ok
After complaining, they refuse to remake them and I have received an email today where they have stated 'Your assumption on the size was incorrect & with hindsight this should have been on the proof which we have pointed out to the manufacturer and since rectified - this doesn't warrant a full refund'
They then say that no further correspondence will be entered into.
I feel I have the right to have what I bought from the proof I agreed to, are this company allowed to do this. I am £162 out of pocket with a bag of Adloops that you have to squint to see.They say they made Adloops with 7 logos on which we wanted but the size of the Aloop is almost half the size of the proof we agreed to.
Adloops only come in certain sizes, I doubt you'll be able to get one that's the same size as the proof. The best you can hope for is for them to be reprinted, or to get a full refund.
Going by what you have said, the company you dealt with is in the wrong. Sounds like they have hardly any experience in the industry.There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.5K Work, Benefits & Business
- 601.3K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards