HSBC Secure Key

koiboy · 20 June 2011 at 4:53PM

anybody else had a letter about the hsbc secure key

Le73Uq86Uv · 20 June 2011 at 4:54PM

If they are asking you to enter any security details ignore it.

koiboy · 20 June 2011 at 4:58PM

just got my letter today saying it will arrive within the next 5-6 weeks

CLAPTON · 20 June 2011 at 5:07PM

yes

received a similar letter this morning

but many people already have the secure key

MrsAtobe · 20 June 2011 at 5:22PM

They may be replacing secure keys provided by RSA Security. RSA were recently subject to a cyberattack.

Will.ii.am · 20 June 2011 at 5:24PM

i havn't received my letter yet but i dont really want to have to carry it round to get on my internet banking.I know someone who's got one and it doesn't look wallet friendly.

Doshwaster · 20 June 2011 at 5:33PM

Got mine last week. The card is a little smaller than a credit card and about 3 times the thickness. I'm going to try carrying around in my wallet for a while to see if it's annoying. If so then I'll just leave it at home and lose the ability to do internet banking from work or when I'm travelling - which I thought was the whole point of online banking anyway.

I also have a card reader for my Nationwide account but that is (currently) optional - so I have just thrown into a drawer and forgot about it.

maninthestreet · 21 June 2011 at 11:21AM

Does this apply to First Direct customers as well? I'm with FD, and have not received any noification about this/

TrashyBook · 28 June 2011 at 6:52PM

maninthestreet wrote: »

Does this apply to First Direct customers as well? I'm with FD, and have not received any noification about this/

I bank with FD and asked them on a recent call. The CS rep I spoke to said they had not been told of any secure key type device being planned.

But I reckon it will happen one day, just not that soon.

At which point I'll just revert to ringing them up for everything!