Get your VIP Next sale slot now!!

coral

oh how annoying, I had yesterday afternoon off from work so wasnt near a computer - sure another code will pop up soon!

well done to those fast fingered ones amongst us!!

Mandles

tammyfshr wrote:

whatever you do dont ring next to ask about how much credit you have got left.i just did and was kept on the line for about 20mins then was told they had just done a credit check and have shut my account.i have just received their new catalogue today.i pay them early every month and have never missed a payment.i asked the girl if this would have happened if i hadnt of rang up and she said no.i then said so you have kept me on the line to do an credit check without asking and rung up my phone bill she said yes.i then asked for her name and she gave me the same name that customer service staff from next keep giving me.cant believe how ive been treated.

I cant believe that. How bad that is . Doesnt a credit check affect your credit scoring (it gets worse the more credit checks you have)?? Surely they should have asked your permission before they did this. I would ring head office as this is very poor customer service and all for asking your credit limit..how odd. Did you ask anything else that may make them do this?
Maybe they are trying to make an example of people as they know word will get around.

N20Y1D

thepinkladez wrote:

oh i do hope an early vip lets us know. i cant believe someone called next to place an order using the code yesturday!how silly!!

haha really, the stupidity of some people never ceases to amaze me.

REDHEAD1_2

My order has just arrived !

mirandamayhem

thepinkladez wrote:

just checked mine and its working. however seems i have aclear balance doesnt show i ordered yesturday, but i still have my confirmation email from them and havent had one saying they have cancelled order?

it doesn't show up straight away i don't think.

Mandles

My balance online is not reflecting my purchase yesterday (i had order confirmed in email). Does this mean that my order has been cancelled or does it only get shown at statement time?

jpedwards76

Mandles wrote:

My balance online is not reflecting my purchase yesterday (i had order confirmed in email). Does this mean that my order has been cancelled or does it only get shown at statement time?

Normally mine is at statement time - it just shows the balance of account as £0 till they work out what to invoice you - i think !
HTH

Frogling

Mandles wrote:

My balance online is not reflecting my purchase yesterday (i had order confirmed in email). Does this mean that my order has been cancelled or does it only get shown at statement time?

It can take up to 14 days for orders to show up on your account, this is to allow time for returns.

nettsey

Mine only shows near to statment time

CODEBREAKER

becian wrote:

Just tried again and its working now!!

Thanks for all your help

bec
x

i just tried GP4 it's not working for me