Get your VIP Next sale slot now!!

Frogling

tammyfshr wrote:

whatever you do dont ring next to ask about how much credit you have got left.i just did and was kept on the line for about 20mins then was told they had just done a credit check and have shut my account.i have just received their new catalogue today.i pay them early every month and have never missed a payment.i asked the girl if this would have happened if i hadnt of rang up and she said no.i then said so you have kept me on the line to do an credit check without asking and rung up my phone bill she said yes.i then asked for her name and she gave me the same name that customer service staff from next keep giving me.cant believe how ive been treated.

I didn't think it was legal for a company to do a credit check on you without your permission? Albeit that you must have given them permission to check when you originally opened the account, surely they can't just be free to run a credit check on existing customers whenever they feel like it? I would demand to speak to a supervisor and complain.

elaine373

BettiePage wrote:

It's very tempting though when it says you still have £2,300 left, especially when eyeing up new bedroom furniture!

I havent got anything like that. Good job too coz i would regret it when i had to pay the bill. I wouldnt have the self control. Very annoying for the person who had their account closed.

thepinkladez_2

does anyone know the code yet? did the vip sale start at 5am today or is it 5pm?least then i will know when roughly we might get the code!!thanx

lyric_grace

thepinkladez wrote:

does anyone know the code yet? did the vip sale start at 5am today or is it 5pm?least then i will know when roughly we might get the code!!thanx

Pretty sure it started at 5am and yesterdasy code was cancelled so there may or may not be a new one available?

thepinkladez_2

oh i do hope an early vip lets us know. i cant believe someone called next to place an order using the code yesturday!how silly!!

lyric_grace

thepinkladez wrote:

oh i do hope an early vip lets us know. i cant believe someone called next to place an order using the code yesturday!how silly!!

So do I as I was waiting until today to place an order so that next didn't suss it!

becian

i just tried to log onton next and check my account but it says my account does not exsist. Is this because i ordered yesterday using hte codes?

lyric_grace

becian wrote:

i just tried to log onton next and check my account but it says my account does not exsist. Is this because i ordered yesterday using hte codes?

I hope they haven't cancelled peoples accounts! Maybe its just very busy with the sale and stuff? Did ou get a confirmation email for the items?

becian

yes within minutes of ordering yesterday afternoon, im just a bit worried as the order takes me over my credit limit but normally they phone me and i pay the difference over the phone

thepinkladez_2

just checked mine and its working. however seems i have aclear balance doesnt show i ordered yesturday, but i still have my confirmation email from them and havent had one saying they have cancelled order?