Tesco misprice discussion area part 16

joshtbh

Can anyone help me please.

I've heard talk about returning the items you've had R&Rd for an exchange. I have an Indy boxset i'd like to exchange for other things if poss.... What is involved here? Do you need a "golden" R&R i.e. one where the refund hasn't been marked on the receipt? or can you take back the boxset for its actual value with the receipt even though it has marked on it that you've had the value refunded?

Cheers.

TescoEmployee

rombomb wrote:

I'd prefer to read about peoples experiences not what you think that they should experience.

I can't force other people to post on here - As i said IGNORE me the button can be found in your user profile

ginjim

ok you two boys thats enough and no picking on eachother

rombomb

wlfc1 wrote:

expired SEL !- NO WAY !

Every way! It's not up to the customers to guess the *current* price!

rombomb

TescoEmployee wrote:

I can't force other people to post on here - As i said IGNORE me the button can be found in your user profile

Does that count for replies too?

wlfc1

rombomb wrote:

Every way! It's not up to the customers to guess the *current* price!

ok then- I give in

tigertiger_3

thriftyflower wrote:

can anyone tell me what I do with my R and R's - for example if the receipt isnt marked, can I take it back and get the money back?

My local store uses barcodes on the receipts - does this mean they will know it has been R and R'd when they scan the barcode on the receipt?

Or, is it better just to do an exchange without a reciept?

anyone I'd like to know too, have searched but no joy, ta

leadhead

thriftyflower wrote:

can anyone tell me what I do with my R and R's - for example if the receipt isnt marked, can I take it back and get the money back?

My local store uses barcodes on the receipts - does this mean they will know it has been R and R'd when they scan the barcode on the receipt?

Or, is it better just to do an exchange without a reciept?

tigertiger wrote:

anyone I'd like to know too, have searched but no joy, ta

Yes, you can take it back anywhere, the only way they "could" trace it, is if youve used your clubcard....but its only a possibility.

All stores use barcoded receipts, but it doesnt tell them that you have already had an RandR on it....the barcode relates to the ClubCard details.

It may tell HO this, if its ever investigated.....always give a false address and postcode...although try and make it a valid postcode.

If it is marked but has a guarantee bit with it, cut off the marked bit and take it back with the guarantee.

As discussed earlier today, only certain stores exchange without receipts.... appararently its up to the store manager.

rombomb

wlfc1 wrote:

ok then- I give in

Why cave in so easily?

thelurch

surely you mean the barcode which is there for you to add the points to a clubcard? Its printed at point of sale so would not be used for info, Ive never had it scanned on getting a refund. When you get an R+R they take down the transaction number but I doubt its cross referenceable there and then.

And on the subject of ood sels, dont bother with HO if you dont win in store just walk away , they now back the stores on this 100%