COMET-Cannot actually install a washing machine.

michaelvintner

We live in a rented flat and a couple of weeks ago the washing machine started making a strange noise. Got onto letting agent who got onto landlord and credit to them both they arranged a new washing mashing to be delivered and installed today by comet.

It was delivered today. However the people that delivered to it were totally useless. Their excuse as to why they could not install it properly was "they did not have the right screwdriver". I would be p*ssing myself laughing it it was not so stupid.

Anyway will be getting onto letting agent tomorrow to find a competent person (one with a screwdriver) to connect washing maching to mains.

COMETS=USELESS.

Barneysmom

Why can't you do it, it's easier than making beans on toast.

michaelvintner

Barneysmom wrote: »

Why can't you do it, it's easier than making beans on toast.

I know it is. I have done it in the last two places I have rented. However it has to be wired into a spur and not simply plugged in. I am not an electrician and will leave that kind of thing to a qualified person. Connecting up to the water supply is easy but the electric is a bit different.

Still an installation engineer turning up and and not doing the job "because they did not have the right screwdriver" is a pathetic excuse.

ade262

I think the fact they where trying to use a screwdriver at all needs to be questioned when installing a washing machine?

michaelvintner

Just had a look at the washing machine and they have made no effort what so ever to connect it to anything.

Is is not connected to the cold water, a job a 5 year old could do.

It is not connected to the waste water pipe, a job a 5 year old could do.

It is not connected to the electric. So basically Comets installation service covers anything a 5 year old could do and if it is any harder they give up and go home.

Lazy, useless workshy w*nkers.

cloningtheworld

Why don't you call Comet head office direct and give them a right bol*ocking.

: 0844 8009595

They sometimes send a gift voucher out if the complaint is worthy enough . . . and yours is!

Emmzi

comet installed my washing machine just fine!

Laz123

I had the same problem with the two idiots who said the water connections were not good so they couldn't connect. I'd paid extra for connection but did it myself. That was ten years ago and the connections are still fine. Absolute cretins.

Boomtown

roddydogs wrote: »

Delivery is not Installation, i think youll find their not allowed to plug it in. Argos is the same with FFreezers.

The OP said, "they arranged a new washing machine to be delivered and installed today by comet".

'Installed' means exactly that. Wired, plumbed in, whatever. It means leaving the machine set up and ready to be used.

Now if it were simply delivering, well there's nothing to complain about . .

jonnyd281

Boomtown wrote: »

The OP said, "they arranged a new washing machine to be delivered and installed today by comet".

'Installed' means exactly that. Wired, plumbed in, whatever. It means leaving the machine set up and ready to be used.

Now if it were simply delivering, well there's nothing to complain about . .

We had a machine delivered and installed in Feb this year, I think it was in the T&C of the installation that if the machine was hard wired in then it wouldn't be installed.

We also had to have the old machine disconnected completely when they arrived with the machine. Typical I can't find the docs at the moment though, but it was Comet. There is a similar thread about this elsewhere but in that one the old machine was still installed so they wouldn't disconnect or reconnect.

martinthebandit

jonnyd281 wrote: »

We had a machine delivered and installed in Feb this year, I think it was in the T&C of the installation that if the machine was hard wired in then it wouldn't be installed.

We also had to have the old machine disconnected completely when they arrived with the machine. Typical I can't find the docs at the moment though, but it was Comet. There is a similar thread about this elsewhere but in that one the old machine was still installed so they wouldn't disconnect or reconnect.

So basically you are saying you paid extra to have;
one pipe put into another,
one plug put into a socket and;
one connector screwed onto another