Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

mimi1234

ChickenGirl wrote: »

I hope no-one's daft enough to take them. Ridiculous fee.

Sorry honey. Someone near me swiped it as soon as it came on. They must be desperate! I would not even do that job during my lunch break. No way hosay!

System

Some fees are just way below the minimum wage its embarrassing.

whitelabel

HeavensDevil wrote: »

In response to the message the other day about rating companies: I would NEVER recommend that anyone work for IMS. I fell ill during one of their bank merchandising jobs (which, by the way, takes much longer than indicated on their web site) and called to cancel. I had to speak to their manager, Andy, who frankly was one of the most vile individuals I've ever had the misfortune to come into contact with. He was a patronising bully who threatened to cancel my contract and charge me for the other calls which needed to be cancelled. Almost in tears from how I was being spoken to, I agreed to complete the call I was doing, with the reassurance that I would be paid for the extra length of time it would take me to finish the call.

He said to send an email explaining this, and I did, receiving a response that I would only be paid the maximum as per the brief and to call Andy if I had any queries. I did and immediately he tried to turn it back on me in the most demeaning manner, telling me how many jobs I had completed and cancelled (under-exaggerating and exaggerating these numbers respectively). I did what I should have done on Friday but was too poorly to think straight; told him I would not accept being spoken to like that and if that's the attitude that he (and by default, the company) has towards his shoppers/merchandisers then I will not work for them again. Absolutely appalling manner, I don't deserve it, nor does anyone else who works for them.

That is not a great review for them, but on the flip side to balance that ive had a dealing with Andy (presuming it is the same) with a newspaper assignment and found him approachable and pleasant.

The thing with them and other companies but less strictly enforced is that when you accept the job, you sign stating that you have formed a contract to complete the visit and that they reserve the right to recover fees for losses if incurred as a result of not doing job right or at all.
The thing is, this works both ways, and when due to no error of mine, but the client, i was unable to complete a high number of visits that ran in to fees of significant triple figures, they were contractually obligated to pay me for them without having to complete the work, and then as they still wanted the work doing they wanted to pay me to do the visits again the following weekend which I was happy to oblige.

Its a common business contract policy with subcontractors but not usually enforced within the ms/field work market but one of the terms and conditions that we all agree to.

That doesnt excuse rudeness however, and had you proposed you found an alternative person to cover the work(friend or from even here), there would be nothing he could do about it. Not being party to your history with them or the conversations I cant comment accurately but professionalism should have been the minimum by both parties.

MysteryMe

kman wrote: »

It seemed such a shame taking it back!

I picked it as well but most of the online reviews said it was a load of brown stuff

teendude

I always get so excited when I see the easy GFK bank visits. Then I remember I can't do it with a student account

mysterious_girl

teendude wrote: »

I always get so excited when I see the easy GFK bank visits. Then I remember I can't do it with a student account

So do I! But then I get depressed when you can only do 6 a month!

polythenegirl

mysterious_girl wrote: »

So do I! But then I get depressed when you can only do 6 a month!

Me too - I'd happily do those all day long and there are loads ion my area that always get left!

serendipity2706

plzhelpmesave! wrote: »

hey ms-ers

I registered with some MS agencies last week and got my first job today with MO for this weekend, at a retail shop. If it goes well, they have said I wil get 2 more next month. Just want some advice re any strategies you use to remember everything you are supposed to do - without looking too obviously an MS-er....

Bloooming lonnnng report with 25 questions and a whole list of observations/checks/things to do etc.

Mnay thanks

25 questions??? My last was 182!!
Good luck:D

mysterious_girl

polythenegirl wrote: »

Me too - I'd happily do those all day long and there are loads ion my area that always get left!

Same here. I can see over 20 but have already taken my 6 for Sept.

polythenegirl

Same here! Its soo frustrating!