Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

ukmonkey

lucylou wrote: »

for whoever does the womens clothes shop with Esa in Montrose word of warning, staff is a bit rude. When I asked a member of staff if my top looked all right the answer was ' You and I have a bit of a tummy so I would definitely go for the bigger size'! arghhhhhhh that really made my day:eek::(:mad:;) I am size 14

Could've worded it better, but could've been much much worse!

debsjc

lucylou - OMG how rude, I hope you put that in the report.

serendipity - You should have smiled at her, and said 'Yes I know, aren't I lucky'

lucylou

this member of staff was in her sixties and I am in my thirties.......ah well .I told her I would not buy the top and did not want to look at the bigger size:D

jen_br

lucylou wrote: »

this member of staff was in her sixties and I am in my thirties.......ah well .I told her I would not buy the top and did not want to look at the bigger size:D

LOL I did one of these but it was video, and I came out and the woman said (tried on a coat) I asked if the colour looked good on me she said

"You aren't going to wear it with what your wearing are you?" I said no I bought a dress for it she said "Oh right, hrmph you think that coats going to hide your problem areas"

LOL I just was happy it was on video. Cheeky mare.

boyoboy1986

jen_br wrote: »

LOL I did one of these but it was video, and I came out and the woman said (tried on a coat) I asked if the colour looked good on me she said

"You aren't going to wear it with what your wearing are you?" I said no I bought a dress for it she said "Oh right, hrmph you think that coats going to hide your problem areas"

LOL I just was happy it was on video. Cheeky mare.

These are the types of visits that I would happily pay for a front row seat to watch the MOS read and view the visit.

ms_night_ryder

jen_br wrote: »

LOL I did one of these but it was video, and I came out and the woman said (tried on a coat) I asked if the colour looked good on me she said

"You aren't going to wear it with what your wearing are you?" I said no I bought a dress for it she said "Oh right, hrmph you think that coats going to hide your problem areas"

LOL I just was happy it was on video. Cheeky mare.

THAT! is hilarious! how rude, deffo good thing you got it on camera, its almost unbelievable! a coat should be worn with diffrent clothes, not the same thing over again! so i dunno what she was even trying to say unless you were wearing a tracksuit :rotfl:

jen_br

LOL just jeans and a shirt.

But it gave me great pleasure!

lalli_pickle

So... Finally got the courage up to hand in my notice at work. I leave at the end of the month!

As of 1 Sep I will be a self employed accountant/bookkeeper :j

And mystery shopper of course, couldn't give that up

I have a feeling the extra money is going to come in very handy now that the main salary is gone

clippy_girl

i think it is a very fine line when you ask an assistant how something looks. i used to work in principles and if i did the fitting room and someone asked how they looked, if they looked bad i was not going to tell them it looked good as thats not doing any favours. but i would never make comments as above, would usually say something along the lines of, we have another top i think would suit you better. or if it was too tight i would say it came up small and the next size might be better but would not make a comment about the size of someone thats rude!!

jen_br

clippy_girl wrote: »

i think it is a very fine line when you ask an assistant how something looks. i used to work in principles and if i did the fitting room and someone asked how they looked, if they looked bad i was not going to tell them it looked good as thats not doing any favours. but i would never make comments as above, would usually say something along the lines of, we have another top i think would suit you better. or if it was too tight i would say it came up small and the next size might be better but would not make a comment about the size of someone thats rude!!

and that is what the companies are looking for. there is one chain where they want you to do this because they are looking to see how diplomatic the staff are.