Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

...cherry..._2

Have you pressed the 'Check complete' button? That usually takes you to questions where you have missed the comment/answer?

Also have you uploaded any documents if they are required?

HeavensDevil

...cherry... wrote: »

Have you pressed the 'Check complete' button? That usually takes you to questions where you have missed the comment/answer?

Also have you uploaded any documents if they are required?

Hi, yes I have uploaded all the documents required - the questionnaire (which for this job is in the form of an Excel document, which I had to download, fill in and upload) and photos of the store front and brochure that I picked up in store (was not given a business card).

The three questions are all highlighted in red, and are statements to confirm that the data and photographs of the store exterior and business card have all been submitted by... I have tried answering these questions with 'Excel' and 'Attachment', as this is how it looks in the Open Worksheet link. I've also tried my full name. I've clicked the Check Complete button but it keeps highlighting all three of these questions to say they are incomplete. Not sure what I need to do or type to get these questions to be marked as complete :huh:

the_cake

Could it be that you have to enter the date? Just a thought ....
I haven't done one of these jobs.

nearlyheadlessian

MSRyan wrote: »

My record is 55 in 1 Month, Although 34 Were TNS Think 25 which are very simple and pay a decent fee + FREE ALCOHOL! :-)

Although those jobs aren't what they were *sighs about decreasing pay and standards*

...cherry..._2

Have you checked the boxes next to the question? You need to check the box to say you have done each of the 3 things, I don't think the comment it required but you need to check the box. Look to the right of the question. Hope you can get it sorted!

HeavensDevil

the_cake wrote: »

Could it be that you have to enter the date? Just a thought ....
I haven't done one of these jobs.

No, I've entered the time and date. It's only the three questions which are highlighted in red. Thanks for the suggestion though

HeavensDevil

...cherry... wrote: »

Have you checked the boxes next to the question? You need to check the box to say you have done each of the 3 things, I don't think the comment it required but you need to check the box. Look to the right of the question. Hope you can get it sorted!

Oh. Completely missed the fact that there was a left-right scrollbar! Said it'd be something stupid, didn't I?

Thank you so much! And to everyone else that replied At least I've finally got around to signing up and joining in these threads!

...cherry..._2

Glad you got it sorted and welcome to the ms thread

Monkeynut

Is it just me that always gets the 'results received, Thanks' email from Gap, after submitting a report, Twice. Every time!!

scubaangel

Nope its been happening to me recently too Monkey.