Locked out of Facebook, email and passwords been change, now I have no access.

aliEnRIK

roosterpotatoes wrote: »

Thanks for all of your help, I think I can rest assured that my computer is clean

Keyloggers very often wont be picked up by standard scanners (Kaspersky etc) as theyre unknown
Id really recommend that combofix scan

roosterpotatoes

Just done the combofix, The list is huge, what do I do with it now?

RussJK

You can copy/paste it into http://pastebin.com/ and post the link if it's too big to post directly into the thread.

aliEnRIK

roosterpotatoes wrote: »

Just done the combofix, The list is huge, what do I do with it now?

As russ said

or as I said (split into chunks, if there are loads under the SNAPSHOT heading, leave them out)

roosterpotatoes

Here is the link, it will expire in one day http://pastebin.com/8V85NapX

Hope it works

timmmers

Have you ever logged into FB from elsewhere, a wi-fi hotspot or anywhere similar? If so, there are very common and freely available tools to get into your FB and other social networking sites like Firesheep and a new Android app that's even more effective. Looking for a keylogger may be fruitless if you have. If you used some other machine at any time it may have remembered your login too, giving anyone else logging in the automatic option to login as you. I've seen that myself several times.

Is there a reason that this account is important and you can't just scrap it and open a new one? If you're worried about someone doing something in your name, then maybe telling FB that would jog them into action, or even photo proof if you have any on there that you can provide matches for that the theif obviously can't.

FB is so easy to secure nowadays they have the attitude that if you don't use the tools they provide then it's not their problem. They have a point.

roosterpotatoes

Hi,
No, ive never logged in from a wi fi hotspot, only my phone at home the home computer and my netbook, all from at home. Noone can access my wi fi network as its got a strong password.

I could just scrap it but its knowing that someone knows some details about me and i want to just shut it down so noone has access (if you know where im coming from)

I dont even know how to send them a message as i just get random nonsense and how they cant help me because my email isn't the same as the email address associated with my profile.

aliEnRIK

Combofix:
This has been removed: c:\programdata\FullRemove.exe which is definitely dodgy

Manually DELETE this folder -
C:\32788R22FWJFW

roosterpotatoes

aliEnRIK wrote: »

Combofix:
This has been removed: c:\programdata\FullRemove.exe which is definitely dodgy

Manually DELETE this folder -
C:\32788R22FWJFW

Thanks very much, although it told me the date was 13/6/11 which was only yesterday

Should my computer be safe now??

Once again thanks for your support and continued help with this

aliEnRIK

Impossible to say for sure
Im not entirely convinced personally

Id recommend a (very long) scan with Dr Web


Download and run the FREE version of DR WEB
http://www.freedrweb.com/download+cureit/?nc=t&lng=en



Turn your anti virus OFF

It will auto QUICK scan
Pess the STOP button on the right (Unless your happy to quick scan first)
After that set to COMPLETE SCAN the computer and press the 'play' icon
This will more than likely take hours (12 is average!), so leave running overnight or whatever

***DO NOT UPGRADE TO FULL VERSION***

reset the HOSTS file if it asks you