BT Broadband useless during peak time (i.e. daytime)

dodger1

If I'm reading this correct you can't compare this to 02 because you've only had BT at your current address, your 02 was at your previous address. As others have said the problem may not be with BT. Your speed test was pretty good.

macman

It's the same address-see earlier post by the OP.

SideB

I am indeed connecting by ethernet. As it stands I think I'm going to switch to VM, but wait a few months till my TV contract ends with them, and hopefully they'll offer me a better deal then. So I have 4 months of BT left!

And I do have Kaspersky IS running in the background.

dodger1

macman wrote: »

It's the same address-see earlier post by the OP.

Quite correct, I only read the original post

warehouse

SideB wrote: »

And I do have Kaspersky IS running in the background.

OK, turn this off or disable it, (hopefully this will be easy enough), try another download and see if there's a difference. Obviously turn back on soon afterwards.

SideB

Thanks everyone for your help. I've just done a speed test this morning and managed to get a download speed of 11760 Kbps which is great (still lower than O2 though) but last night when I wanted to stream on iPlayer it was stopping every few minutes, which I really don't think is acceptable when I'm paying for broadband, and this is something I never experienced with O2.

The way I see it, there's nothing that can be done about this though since this is just the way BT works... but I need to provide a broadband provider that doesn't do this and am a bit stuck because I am out of my BT contract period so could cancel at any time and the ideal broadband provider would be Virgin Media in my opinion, but I have 4 months left in a TV contract with them; if I wait till the end I'd probably make a big saving on their standard pricing... So what to do for the next few months?!