Quidco Question and Answers

quidco_Company_Representative

POPPYOSCAR said:

Hi Quidco
I am still awaiting payment of a confirmed transaction with ELC from Nov 19.

When can I expect payment please?

Thank you

You should see an estimated payment date on your activity page. If this is passed, you might not see one. Feel free to drop me an email on socialsupport@quidco.com and I can check on this for you! -Summer

POPPYOSCAR

quidco_Company_Representative said:

POPPYOSCAR said:

Hi Quidco
I am still awaiting payment of a confirmed transaction with ELC from Nov 19.

When can I expect payment please?

Thank you

You should see an estimated payment date on your activity page. If this is passed, you might not see one. Feel free to drop me an email on socialsupport@quidco.com and I can check on this for you! -Summer

Hi

Thank you for your reply. 
There is no est date given.
I have emailed you.

POPPYOSCAR

Hi Quidco
I emailed as requested on 16th August but not had a reply from you.

quidco_Company_Representative

POPPYOSCAR said:

Hi Quidco
I emailed as requested on 16th August but not had a reply from you.

Hey there !

I am really sorry to hear you havent had a response yet from our team, we have been keeping our contacts low at the moment so this should not have been missed. If I can please ask you email us today at  socialsupport@quidco.com  and I will keep checking the inbox awaiting this to come through. 

I hope this helps & take care 
Ashleigh

POPPYOSCAR

Thank you

I have just emailed again.

quidco_Company_Representative

POPPYOSCAR said:

Thank you

I have just emailed again.

Hey there, 

I am so sorry we are not sure why these are not coming through to us, Could you please try an alternate email  which is : complaints@quidco.com I personally man this inbox so I will see this come in and please put Ashleigh as reference just incase anyone else see's this. 

Thank you 

Yorkshire_Pud

Hey QCRep, Ashleigh?, there’s a major problem with the Quidco tsb current account so called offer thread on mse. Many peoples CB moved to Confirmed today along with a blanket Your Account is Blocked following! Why? I thought the idea was for Quidco to pay out cashback to qualifying customers but Quidco seems to want to hang on to all the referral money for itself?
Dont give generic answers or ask us to submit info that you already have! It’s the tsb current account offer.
Thanks.

Yorkshire_Pud

Waiting....."..

quidco_Company_Representative

Yorkshire_Pud said:

Hey QCRep, Ashleigh?, there’s a major problem with the Quidco tsb current account so called offer thread on mse. Many peoples CB moved to Confirmed today along with a blanket Your Account is Blocked following! Why? I thought the idea was for Quidco to pay out cashback to qualifying customers but Quidco seems to want to hang on to all the referral money for itself?
Dont give generic answers or ask us to submit info that you already have! It’s the tsb current account offer.
Thanks.

Hey, 
If your account has been blocked in regards to this TSB transaction, please do drop us a email on socialsupport@quidco.com so we can have a further look into this for you -Summer

MrX

Getting really fed up with Quidco now.  2 claims for over £50 declined in the last month for the reason of "Sometimes cashback isnt paid"  Not even a reason why it wasnt paid - becuase there isnt a valid reason!  eg I used a voucher (I didnt) I didnt pay full price (I did) the item was excluded (it wasnt) or any other excuse.  Just that the retailer doesnt want to pay.  How is this right and fair?

Retailers in question are Ernest Jones and Wealthify by Aviva.  And no longer have the comments available on Quidco either so you can warn people.  I smell a rat.  I know all of these supposed cashback sites are 'buyer beware' but the retailers are profitting nicely and then not paying when they are supposed to and not being held accountable nor have to explain themselves.