Mobiles.co.uk Free months by redemption?

SnowTiger

Silk wrote: »

As was Geek Squad and Fresh Telecom

Ah, yes, I was going to mention the Geek Squad in my previous message, but forgot.

When I last bought a contract through mobiles.co.uk (November 2010) Geek Squad and mobile insurance was mandatory. Fortunately the first month is free and it was fairly easy to cancel them. Bet a lot of people don't though.

Lynsey

Lynsey wrote: »

It's all quite simple now, just send the correct monthly bill at the correct time. You can send via online, but I always go via the "Signed For", recorded route. Suits me and for a small extra expense it works - hence why sticking to it.

OK, confession time.

1st time ever, but last week (Friday) I sent off my claim via their online service and today (Monday) it's been approved and paid.
Only did it this way as I tend to send on a Monday (RM issues) and obviously I had time to post if the online method failed (various reasons).

Still up to 28 days, but fully expect cheque well within 14 days on recent experiences.

Lynsey

Percy1983

So I could try the online submission the second I get the bill and if now joy I could post a copy as long as I am within the time limits.

only_mee

Percy1983 wrote: »

So I could try the online submission the second I get the bill and if now joy I could post a copy as long as I am within the time limits.

Soon as the bill arrives it is sent via online, no problems yet here.

Percy1983

I will just make sure I have all the reminders in outlook to make sure I remember, tricky of them that its 6 months before you do anything... more than long enough to forget.

Percy1983

Just cancelled the gadget helpline, will the forced insurance be with the provider or is that a third party?

only_mee

You can cancel your policy by:
Writing to Phone Care Correspondence, The Carphone Warehouse, PO Box 358, Southampton, SO30 2PJ;
Calling us on 0870 111 7002;
Or visit us online at https://www.carphonewarehouse.com/insurance

OneADay

Percy1983 wrote: »

Just cancelled the gadget helpline, will the forced insurance be with the provider or is that a third party?

You should get an email in following days (within 14 days) with an insurance policy number. Make sure you get it soon as you need to cancel that within 14 days.

When you do have it - then you can cancel the insurance through the carphone warehouse web site - there is a page on there that lets you enter your policy number and cancel it.

keith1950

Hi, just cancel the direct debits as soon they appear, don't leave it until the end of the first month. I have done this at least 20 times and never had any comebacks.

only_mee

only_mee wrote: »

Send all my via there online service, claiming every 3 months at the moment, just done the second and waiting the cheque.

Cheque just landed from them.