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For those who asked about moving to Sky LLU

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I remember a week or so ago some people asking what happened when you moved ISP from one supplied over BT line to Sky LLU and as I said this was happening to me, I'd post my experience.

Well, its just happened exactly on the date in the letter.

No1 son was on console playing online via Plusnet (over BT, not LLU) and internet went down. I changed the login details for ADSL connection in the router from Plusnet to the one for Sky (got from website, you'd probably substitute "plug Sky router in" for this step). 5 minutes later it was back up. Dropped again a couple of minutes later then came back up a minute after that and has been on since.

Sync speed is slow at the moment but that is to be expected and it should increase over the next week to 10 days.

So thats it - 6 minutes total downtime for both phone and internet.
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Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    Hammyman wrote: »
    Sync speed is slow at the moment but that is to be expected and it should increase over the next week to 10 days.

    Who told you that? That's utter bull IMHO.
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    I take it by that comment you have absolutely no idea how broadband works. There is no line profile because it is a new LLU connection. Therefore it gets set with a default (4MBit down in the case of Sky) and the speed is increased incrementally and the connection monitored for bit errors and disconnects. If its OK, the speed goes up and keeps doing until it hits a preset limit or errors occur. If errors occur, the speed is dropped in steps until the line stabilises and that becomes your profile. Periodically it is rechecked to see if it can be increased or not.

    I know I've only been online since 1985 so may not be as clued up as you.....
  • steveE2
    steveE2 Posts: 1,324 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    bod1467 wrote: »
    Who told you that? That's utter bull IMHO.

    Not "utter bull" at all as anyone who has had Sky knows.

    Sky tell you themselves in the order confirmation email and letter that they will start your line at 4Mb if possible and increase it over the 10 day training period.
    Same thing happened with me when I joined Sky 12 months ago started at 4Mb now getting 18Mb.

    Hammyman hope you like Sky had no complaints here from 14 yr old about gaming so must be good :D
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Well it did its first retrain last night and I'm currently on 12772kbps so kind of proves bod1467 wrong. Stats show there's still a bit of minor tweaking in the noise margin still available so it may re-configure again tonight. Going on what I was on from the exchange on Plusnet, I reckon I should get somewhere around the same as you.
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    What do your line stats look like hammy?


    P.S. I wonder if bod has heard of DLM?
    That gum you like is coming back in style.
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Connection Speed 12772 kbps 945 kbps
    Line Attenuation 38.0 db 20.5 db
    Noise Margin 6.9 db 14.0 db
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Pretty well spot on for your line length.

    I'm getting:-

    ADSL Link Downstream Upstream
    Connection Speed 8747 kbps 831 kbps
    Line Attenuation 45.5 db 24.8 db
    Noise Margin 5.6 db 7.5 db

    atm also Sky LLU.
    That gum you like is coming back in style.
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Yeah, they're not bad. That extra 0.1dB won't make much difference. I'd like faster but its already 50% improvement on what it was before at half the price.

    I've been particularly impressed by peak time speeds.
  • robredz
    robredz Posts: 1,602 Forumite
    Am due to go Sky LLU and broadband on 15th, will post a thread after.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    penrhyn wrote: »
    P.S. I wonder if bod has heard of DLM?

    DLM? They still use DLM? :rotfl:

    I understand what it is and why they might use it. But it IS very archaic. But I guess if you're targeting people with little technical knowledge then it's better to have a working connection and ramp it up than having an erratic connection and ramping it down. :)

    Me? I get 17meg sync on an ADSL2+ 3dB interleaved profile. (Interleaving depth 160). I used to have INP1 (service profile 20; interleaving depth 96) but I would get occasional disconnects, and the difference in ping between INP2 (160) and INP1 (96) is only about 4 ms.

    Yes. I DO know how broadband works. But I've never been with Sky. And I DID say IMHO. ;)
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