Clydesdale Bank - refuse to perform BACS?

Kilty_2

regularsaver1 wrote:

Set up a standing order/ bill payment - then cancel after the first payment has gone - this will be sent by BACS. Will take 3 working days to reach bank, whereas CHAPS is same day

Just wish that was suggested to me in the branch.

Won't matter now, definately closing the account and taking my custom elsewhere.

YorkshireBoy

Kilty wrote:

Won't matter now, definately closing the account and taking my custom elsewhere.

If Clydesdale Bank is anything like my Yorkshire Bank operation (should be - same company), then you're walking away from one of the best internet banking systems I know (and I use a few) - just because you "can't be bothered".

In all my years of internet banking with YB, I've never had so much as a glitch with my transactions. They even update the next days transactions at 23:00 hours the day before.

As a current account, it's fantastic. As for savings, well...they're elsewhere!

Kilty_2

It's more than "can't be bothered", I'm not happy with the service I recieve so I'm voting with my feet.

Any time I need to use the branch it's usually closed, opening hours are stupid. Interest rate is below most even for a current account, debit card is Maestro so no protection (unlike Visa's chargeback scheme).

I can't see the online banking service being SO good it'd make me stay with them. Perfectly happy with the services both Bank of Scotland and Nationwide provide.

IoweIoweitsofftoworkIgo

out of date

Toomuchdebt

IoweIoweitsofftoworkIgo wrote:

Mine does! They also have a statement machine in the banking hall where you can put your card in & make bacs payments to just about everywhere within UK

Which bank is this?

sgx.saint

If Clydesdale Bank is anything like my Yorkshire Bank operation (should be - same company), then you're walking away from one of the best internet banking systems I know (and I use a few) - just because you "can't be bothered".

I too like the internet banking service that's provided by YB. Although recently a few glitches caused some amusement, but apart from that quite a good online service.

Any time I need to use the branch it's usually closed, opening hours are stupid.

I certainly agree with this, they must be the worst bank in the country when it comes to opening hours and branch availability.

IoweIoweitsofftoworkIgo

out of date

Toomuchdebt

IoweIoweitsofftoworkIgo wrote:

HSBC!;)

Must be a large branch as my local one doesn't have anything fancy like that

System

IoweIoweitsofftoworkIgo wrote:

HSBC!;)

Fair enough, I stand corrected!

However, as Kilty is based in Scotland, I wouldn't say HSBC is the best option...
Either a handful of branches in the whole country, or Indian callcentres for your trouble :eek:

I don't think Nationwide issue Bank Giro Credit payin books for their accounts, so that option is out of the window too...

jonesMUFCforever

Well in that case she should immediately withdraw her Nationwide savings as obviously they offer a crap service!!