tesco mega glitch

VoucherMan

celebrate wrote: »

there seem to be so many they can't all surely be due to human incompetence

The computers are all programmed / operated by humans, or at the very least Tesco management!

czerniacha

VoucherMan wrote: »

The computers are all programmed / operated by humans, or at the very least Tesco management!

and they seem to be a very customer friendly folk :rotfl:

shell_belle

if you think about how much tesco make in profit i cant help feeling they do this deliberatly because if you think about its pr genuis - they get loads of publicity and people will prob buy extra stuff while they are in - i think of it like a loss leader:o just a thought!!!

jetty73

shell_belle wrote: »

if you think about how much tesco make in profit i cant help feeling they do this deliberatly because if you think about its pr genuis - they get loads of publicity and people will prob buy extra stuff while they are in - i think of it like a loss leader:o just a thought!!!

with the glitch yesterday we only went in and bought the items we wanted. didnt look round the store in case they changed the prices. im sure a lot of other people are the same, so i doubt it's a loss leader

caz2703

If it was a loss leader then all stores would have had these offers. As it was, there was no rhyme nor reason to which stores had messed up and which ones read internal memos. I'm not worried. Someone at my local had half the knife selection plus 2 lots of the crockery to put back last night. If they'd just left the prices as they were that would have saved someone returning them

shirley999

I was lucky enough to buy 2 pans this evening at the correct price of £19.20 but still had a white SEL for £4.80 so got DTD refund of £57.60.

cusodave999

celebrate wrote: »

also why does it only happen at tesco???

i rarely see similar glitches at asda or sainsburies, occasional ones at morrisons

It does happen regularly at Asda but we tend to just remove the stock from the shelf and make the product off sale until we fix it. We also have the facility to alter stock prices at store level as a temporary fix if needed so the glitches are either noticed by the price change team, or fixed as soon as they are spotted going over a checkout.

karlie88

cusodave999 wrote: »

It does happen regularly at Asda but we tend to just remove the stock from the shelf and make the product off sale until we fix it. We also have the facility to alter stock prices at store level as a temporary fix if needed so the glitches are either noticed by the price change team, or fixed as soon as they are spotted going over a checkout.

tesco could do all that too! very few stores choose to do so though!