Slow connection to router

womble12345

I have moved house, I had broadband with Eclipse in the old house and had a router that I plugged my PC into using a ethernet cable, everything worked well. I have now moved to a friends who already have broadband with Tiscali, when I plug my PC into their router then internet access is so slow it is unusable. If I go onto https://www.broadbandspeedchecker.co.uk on my PC it times out while loading the page, if I go onto the same website on my friends PC which is also wired into the same router it loads in seconds and the test returns very good speeds. What am I doing wrong?

As another test I connected my laptop to the router wirelessly and it also times out on that same website so it seems that both my computers don’t perform when connected to this router.

Any ideas what is causing this? It is a real head scratcher.

Thanks,
Womble

Trinitrotoluene

Does it work at all? (even slowly)?

GunJack

use speedtest.net

post results from:-

1. your friend's machine

2. your machine

3. both at the same time

Can you post the line stats from the router ?? (log in to router and under something like Status or connection ?? If you need haelp how-to post the make & model of the router...

womble12345

Trinitrotoluene wrote: »

Does it work at all? (even slowly)?

It works a bit, when accessing broadbandspeedtest.co.uk some of the page loads but it times out when loading the pictures.

womble12345

GunJack wrote: »

use speedtest.net

post results from:-

1. your friend's machine

2. your machine

3. both at the same time

Can you post the line stats from the router ?? (log in to router and under something like Status or connection ?? If you need haelp how-to post the make & model of the router...

Thanks for that, I will do those checks tonight and post back then.

macman

You need to determine where the fault lies by doing the same speedtest from your friend's PC.

Trinitrotoluene

It sounds like you may be using old entries from your previous network.

See here http://www.wikihow.com/Set-up-DHCP-Network-Settings-on-Windows-XP and follow these steps.

womble12345

Trinitrotoluene wrote: »

It sounds like you may be using old entries from your previous network.

See here http://www.wikihow.com/Set-up-DHCP-Network-Settings-on-Windows-XP and follow these steps.

That is what I expected must be the issue, thanks for pointing me in the direction of how to go about resetting it.

womble12345

GunJack wrote: »

use speedtest.net

post results from:-

1. your friend's machine

2. your machine

3. both at the same time

Can you post the line stats from the router ?? (log in to router and under something like Status or connection ?? If you need haelp how-to post the make & model of the router...

Friends machine - 13.74 mbps down, 0.85 mbps up

My machine - After 3 minutes it still hadnt loaded the speedtest website!

are these the line stats you mean:

Statistics -- LAN

InterfaceReceivedTransmitted BytesPktsErrsDropsBytesPktsErrsDropsEthernet407103712003170026110800426926100Wireless39052762053400398920113952745260

macman

If the friend's machine using the same router gives nearly 14MBps, then clearly it's not a line or router issue-the problem is your PC, or it's network connection.
Can you ping the router from your PC?
Have you tried resetting the IP address?
From the command prompt type in- "ipconfig /release", then "ipconfig /renew"

closed

post a hijackthis log