AVON PRICE ERROR free 500ml bubble bath for xmas!

Leanne200

aScottishBloke wrote:

All,

It seems most of the posts related to Avons inability to keep their site secure have been deleted.

Once again, it's possible for just about anyone to view current and past orders, name and address, email address and signature of person who takes delivery c/o Lynx.

I'd be very careful in doing business with thm until the site is secure.

B

Hi, I must have missed these posts and what you are suggesting is a little worrying! Please could you PM me some further info?? Would be much appreciated. Thanks

Leanne200

Avon have charged me £5.40 which is correct for what I ordered inc the free bubble bath, so fingers crossed!!! I might still get it! :rolleyes:

frestuffwooo

Leanne200 wrote:

Hi, I must have missed these posts and what you are suggesting is a little worrying! Please could you PM me some further info?? Would be much appreciated. Thanks

Me to :eek: could some one pm some info on what has happened? Fyi - ordered on the 10th still procesing as of today - will the order come? Hope it does:p

frugal_living

They Still Haven't Fixed The 'problem'!!

**please Be Careful When Placing Orders With Avon - Until They Fix Their Security And Are More Secure!!!!**

Sorry To Alarm You All Xx

Chas

I just rang Avon - the customer service rep I spoke to was not aware of the internet security problem, she took my details & said she'd get someone from the internet team to ring me.

I'll let you know how I get on.

Natztastic

Woah still Processing :eek:

chuckles1066

kronen wrote:

My credit card has been charged tonight and the order still says processing.
We may think we're home & dry on this but there is nothing to stop them sending us the bubblies, just our paid goods.

Nope, they can't pick and choose which bits of your order they want to honour.

If they've charged your card then they're obliged to send you the entire contents of your order as per the contract that now exists between them and you.

Yeah, I know the whole "when is a legally binding contract actually formed" argument has been done to death but it doesn't do any harm to keep oneself mindful one's statutory rights

Surprised there isn't a sticky on it actually!

divadee

just had the following email

Dear Avon Customer

I am writing to advise you of a technical error that occurred on our
website and affected your recent order.

When you selected your choice of products, the offer for 500ml Avon Bubble
Bath was clearly stated as £4.00 or ' Buy two choose 2nd free'.

However, when your selection was added to your shopping basket, both items
appeared as free. This genuine error means that we are unable to process
your order and I would like to apologise for the inconvenience this may
cause. The error has now been rectified. If you wish to take advantage of
the 'buy one get the same one free' bubble bath offer, please go onto the
website and re-submit your order.

Thank you for your cooperation and may I apologise for the inconvenience.

Yours sincerely


Angela Campbell
Avon Customer Service Team

loos like we wont be getting these, oh well some you win and some you lose.

kez1234

i'm sure it didn't say that it said or buy 2 for -£24.00 something like that

jenijellybean

Not happy that all my reaction to this fiasco posts from last night have been removed! It really was uneblievable and shocking that a reputable company conducts business in this way. They will have lost alot of potential customers from saving a few pounds on site security....