Customer compliance officer

Shonar0612

Hi all...

Got a letter on Saturday inviting me to a interview with a customer compliance officer as a query has arisen on my claim. I called up today and spoke to the guy who was nice enough but couldn't tell me what it was about as he only worked a Thursday so hadn't had my file at hand. I have only been claiming IS for 6 weeks. Any ideas?? It isn't under caution and only asking me to bring proof of ID.

Cheers

kaya

i had a letter like that a few years back, some nice person had annonymously reported me as a benefit fraudster, if you are doing nothing wrong like me you have nothing to worry about

Shonar0612

Really?? You would think people had better things to do! I don't think anyone holds a grudge against me :think: Not that I am certainly aware of!

Blackpool_Saver

In a new claim it's likely to be a routine check.....

relic

shonar0612 wrote: »

Really?? You would think people had better things to do! I don't think anyone holds a grudge against me :think: Not that I am certainly aware of!

If they believe you are a benefit fraud, why wouldn't they report it? It's hardly a matter of someone not having anything better to do.

5823yil

Hi what benefit are u claiming

Shonar0612

Reguarding the nothing better to do, I mean if they knew me they would knew I wasn't claiming fraudulantly. anyway besides the point.....

I am claiming Income support and HB. Dont kno if that comes under the job centre or not??

mcjordi

Blackpool_Saver wrote: »

In a new claim it's likely to be a routine check.....

when i claimed IS i never got any letter like that.. it was a Work Focused Interview thats the only time i was hauled in..

when i was "laid in" i didnt get a letter either.. the place i was meant to be working at told me they had a letter asking if i was working there.. was a takeaway i used 3 times a week..

just because i got my food there doesnt mean i was working.. you gotta laugh at these people


OP- if you havent been doing anything wrong dont worry and just go with your ID. it could be a check to see if your getting all the help you need..

iluvmarmite

If it said you had an interview under caution then you would have something to worry about, but from the sound of it its just a routine check of ID

Shonar0612

Thanks everyone..

I guess I just wont know until Thursday :-)

roz_d

It's standard if you have claimed IS just after a recent seperation or someone who is expecting or just had a baby.

Basically they just want to make sure everything is ok on the claim and you are getting the correct benefits so that their aren't any under or over payments.