Car dealer forgot to take deposit

howlsatthemoon

Hi folks my first post and looking for some advice.

3 weeks ago we went for a new car, found one we liked and signed a couple of forms.

The next week we went and collected the car and signed the forms for the finance deal, got a receipt from the dealer saying our balance is zero.

Today my wife had to phone the dealer about something and he said to her that there had been a mix up and we owed him £220 because he had forgotten to take a deposit for the car and the final price on the receipt included a deposit that we had not payed.

Can I ask what is your thoughts on this? Do I have to pay the £220 or do I not pay and I say to the dealer I have a receipt showing the balance is zero therefore I owe nothing.

Many thanks

vikingaero

Your employer forgets to pay you £220 overtime. You notice on your payslip. He says tough and you should have noticed it. Is that fair?

Hammyman

howlsatthemoon wrote: »

Can I ask what is your thoughts on this? Do I have to pay the £220 or do I not pay and I say to the dealer I have a receipt showing the balance is zero therefore I owe nothing.

Many thanks

You have a receipt showing the balance is zero. Ignore the above as it is completely and utterly irrelevant and not even covered under the same laws and regulations. If you go into a shop and buy something with a £10 note and they give you change for a £20, once you've left the shop then its tough on them likewise if you pay with a £20 and get change for £10 the same applies but this time it is tough on you.

mikey72

You probably have a receipt showing you agree to pay the deposit, so I doubt you'll be able to selectively ignore one part of it.

It depends really on whether or not the car is perfect as well, or if you'll ever want any level of service out of the dealer ever again as well.

vikingaero

Hammyman wrote: »

You have a receipt showing the balance is zero. Ignore the above as it is completely and utterly irrelevant and not even covered under the same laws and regulations. If you go into a shop and buy something with a £10 note and they give you change for a £20, once you've left the shop then its tough on them likewise if you pay with a £20 and get change for £10 the same applies but this time it is tough on you.

Buying a car is a bit different from buying your can of Special Brew in a shop. 99% of dealers make you sign a contract and the small print often says something along the lines that full title does not pass to the buyer until payment is received and cleared.

Empty_pockets

You should pay it, that was the agreed price.

CaptainKidd

What is the total price you have paid and what is the total price agreed, is it in your opinion short of the deposit. Dont give it over too quick because if they are in the wrong and you find out then you will have a hard time getting it back.

Flyboy152

howlsatthemoon wrote: »

Hi folks my first post and looking for some advice.

3 weeks ago we went for a new car, found one we liked and signed a couple of forms.

The next week we went and collected the car and signed the forms for the finance deal, got a receipt from the dealer saying our balance is zero.

Today my wife had to phone the dealer about something and he said to her that there had been a mix up and we owed him £220 because he had forgotten to take a deposit for the car and the final price on the receipt included a deposit that we had not payed.

Can I ask what is your thoughts on this? Do I have to pay the £220 or do I not pay and I say to the dealer I have a receipt showing the balance is zero therefore I owe nothing.

Many thanks

Yes, why on Earth would you want to keep it?

Flyboy152

Hammyman wrote: »

You have a receipt showing the balance is zero. Ignore the above as it is completely and utterly irrelevant and not even covered under the same laws and regulations. If you go into a shop and buy something with a £10 note and they give you change for a £20, once you've left the shop then its tough on them likewise if you pay with a £20 and get change for £10 the same applies but this time it is tough on you.

Rubbish. The invoice also will say that he has to pay the two hundred and twenty pounds as well to make the balance zero. He didn't pay that, so owes he the money. Even if in some fantasy world, where that would make your theory true, he has no moral right to the money. He agreed to pay it and therefore should pay the money.

Evilm

I agree with the posters above: The receipt will say "deposit paid £220" and amount owed "£0". Therefore the balance owed is dependant upon receipt of the deposit.

As long as your financial records do not show the deposit being taken you still owe £220. If they show the £220 has been taken then provide him with proof of that.

dzug1

Hammyman wrote: »

You have a receipt showing the balance is zero. Ignore the above as it is completely and utterly irrelevant and not even covered under the same laws and regulations. If you go into a shop and buy something with a £10 note and they give you change for a £20, once you've left the shop then its tough on them likewise if you pay with a £20 and get change for £10 the same applies but this time it is tough on you.

In reality that's probably true.

But legally if (and that's a huge IF) it can actually proven either way the mistake is correctible.

Except that a shop is not legally obliged to give change anyway.