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Evans glitch

1525355575865

Comments

  • i've just re-checked and although i recieved 2 identical emails they were both for the same order and are for the 1 thats not trackable so it seems that the courier maybe never put it through when they were supposed to, i'm not sure. my other order should still come today though :D
  • Swans1912
    Swans1912 Posts: 1,658 Forumite
    [FONT=&quot]Dear Customer,[/FONT]
    [FONT=&quot]Our courier service have advised that there has been a slight delay with your parcel. As you did not receive the parcel in the timescale paid for, I have processed a refund for the delivery fee which should show in your account shortly.[/FONT]

    [FONT=&quot]I do apologise for the inconvenience caused and please do not hesitate to contact me if there is anything further I can help with.[/FONT]
    [FONT=&quot]
    Regards,

    Isha
    Arcadia Group Customer Service[/FONT]

    [FONT=&quot][/FONT]

    [FONT=&quot][/FONT]
    [FONT=&quot]2 emails the same just came for the 2 dispatched orders, so looks like both orders cost me nothing :D
    [/FONT]

    oooh heres hoping mines the same then, as mine is still in Leeds depot and I'm in Port Talbot, South Wales :T
  • happymum168
    happymum168 Posts: 429 Forumite
    My order just arrived and the courier push it through the letter box despite I have been waiting all this time ; got a top for £8 ( include express delivery) wouldn't pay £23 for it. Ordered just before midnight Sat so really express service.
    Thanks OP.
  • Swans1912
    Swans1912 Posts: 1,658 Forumite
    AWESOME!! Just had this email:

    Dear Customer,

    Unfortunately, this parcel was delivered to the wrong depot. They have therefore sent the parcel back to our main sorting centre to be dispatched to your correct local depot. This process should take 2 working days.

    As you did not receive the parcel in the timescale paid for, I have processed a refund for the delivery fee which should show in your account shortly.

    I am sorry for any inconvenience this may cause.
    Regards,

    Isha
    Arcadia Group Customer Service
  • atro1
    atro1 Posts: 1,501 Forumite
    Just repaid paypal no email nuffink!
    Be ALERT - The world needs more LERTS
  • WOOP!! excellent :D
  • roxiepie_2
    roxiepie_2 Posts: 229 Forumite
    Debt-free and Proud!
    Your order has been cancelled. poo :(
    NOW DEBT FREE :j
    NEW FINANCIAL GOALS
    CAR COSTS POT : £0.00/£550.00________ REGULAR COSTS POT : £0.00/£396.25
    £3K BEFORE 30 : £0.00/£3000.00_______£200 HOLIDAY FUNDS BY 2012 : £0.00/£200.00
  • bisto44
    bisto44 Posts: 122 Forumite
    Part of the Furniture 100 Posts
    mines been cancelled too paypal refunded oh well
  • cymru47
    cymru47 Posts: 84 Forumite
    iKennett wrote: »
    Please ignore the texts you are getting regarding delivery. My items were delivered at 11am. I have literally just this minute got a text to say they would arrive between 18.00 and 21.00!!


    I have just tried to order and it took 20 per cent off, so not working now unless ive done something wrong??
    Expect nothing and you wont be disappointed
  • LaDiva_2
    LaDiva_2 Posts: 247 Forumite
    cymru47 wrote: »
    I have just tried to order and it took 20 per cent off, so not working now unless ive done something wrong??

    The glitch has been fixed so it should only give you 20% off now.
    ___________________________________________
    Saving for Holiday in a Yurt or Cabin £0/£500
    Saving for EuroDisney £0/£1400
    No more toiletries! No more spending on cookbooks!
    DD1 born November 2010. DD2 born June 2013
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