Repairs aftter the 60,000 mile limit?

Mark_Hewitt

My Fiesta has a 3 year / 60,000 mile warranty.

I'm currently on 59,850! My parking sensors are currently faulty but by the time I can get to the garage to have them looked at I'll be over the 60,000, not by much perhaps 20-30 miles or so.

Will the Ford dealer allow me a little bit of leeway there or am I going to be out of luck?

sammatty

Why not call them and explain? I am sure that they will be reasonable about it.

mustrum_ridcully

Is it a 3year / 60k which ever comes sooner warranty? If so, how old is the car?

Mark_Hewitt

It was bought in November 2008, so just over 2 and a half years.

sammatty

It would be entirely at the discresion of the service manager at a the dealership. However I think that explaining the situation will probably mean that they will cover things under the warranty.

I have had some work done on my Honda when the vehicle was just outside of warranty, but the item to be replaced had been highlighted previously.

I would telephone them and get it booked in now, telling them that the mileage is close to the warranty expiration and see what they say. Maybe you will be lucky, maybe you won't!

Mark_Hewitt

sammatty wrote: »

I would telephone them and get it booked in now, telling them that the mileage is close to the warranty expiration and see what they say. Maybe you will be lucy, maybe you won't!

Just done it. They said there's no leeway with the milage - but sometimes if they speak to Ford they can allow it to be done as goodwill. That's fair I suppose.

jase1

Ford warranties -- don't you just love'em.

Unlikely you'll get any leeway from Ford as your car is no longer covered by them -- it's up to the dealer network.

moonrakerz

jase1 wrote: »

Ford warranties -- don't you just love'em.

Unlikely you'll get any leeway from Ford as your car is no longer covered by them -- it's up to the dealer network.

Not quite sure what that statement is based upon !

Whether a car has work done upon it under warranty very much depends in the first place on the dealer that you go to.They have to approach Ford in the first place.

My daughter had a long saga with her 18 month old car involving the power steering and the heated windscreen. The Ford dealer she went to (not the one she bought the car from as she was in a different part of the country) said there was nothing wrong with the steering and the windscreen wasn't covered by the warranty.
Several weeks later (when home again) she went to the supplying dealer - who were horrified to learn that she had been driving a car "with the steering in that state".
They agreed to resolve the problems, screen included, under warranty. Through no fault of this dealer this then became a long winded saga. My daughter complained to Ford about the first dealer. Ford then became involved with the detailed warranty work at the supplying garage to ensure the problems were sorted.
She was lent a brand new car for about 10 days while the whole of the front steering/suspension was removed from the car and the fault rectified.

10/10 to Dagenham Motors and Ford Motor Co !

marlot

moonrakerz wrote: »

10/10 to Dagenham Motors and Ford Motor Co !

I seem to recall that Ford own Dagenham motors

jase1

Some manufacturers provide a full 3, 5 etc year warranty direct to customers.

Others (Ford included) only provide a 1 or 2 year warranty, and the remainder is backed by the dealer network only.

The latter is less likely to consider "good will" gestures such as this.

The point is, that with one of the first category of manufacturers you can go direct to the manufacturer if you get no joy from the dealer. With Ford, it's you vs the dealer. Ford will not get involved past 2 years.

marlot

PS. Are your reversing lights working? When the parking sensors stopped on my Ford it was because the reverse switch had failed.