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Super-bloaty laptop running very slowly - help, please!

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  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    Yep, wireless router at home, but sometimes have to use the BT mobile USB stick when I'm away from home. Not often, but sometimes.
    Mortgage Free thanks to ill-health retirement
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    Uninstalled the Live messenger and toolbar through windows live - it didn't seem to give me the option before.

    Latest log, and I suspect last for this evening:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 21:37:03, on 07/05/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\BT Common Client\btomosrv.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\CleanMem\Mini_Monitor.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\HiJack This\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.topcashback.co.uk/account/earnings/merchant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [CleanMem Mini Monitor] C:\Program Files\CleanMem\Mini_Monitor.exe /startup
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    O8 - Extra context menu item: Lookup on Merriam Webster - [URL]file://C:\Program[/URL] Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - [URL]file://C:\Program[/URL] Files\ieSpell\wikipedia.HTM
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: http://forums.moneysavingexpert.com
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: www.tesco.com
    O15 - Trusted Zone: *.vaio-link.com
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: BT Common Client - British Telecommunications Plc. - C:\Program Files\BT Common Client\btomosrv.exe
    O23 - Service: CFFileMonitor_officeguardianc3 - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    O23 - Service: ClickFreeC3WifiCfgService - Storage Appliance Corporation - c:\documents and settings\all users\application data\OfficeGuardianC3\C3WiFiCfg.EXE
    O23 - Service: ClickFreeCFNetAgentService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    O23 - Service: ClickFreeFirewallSettingService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SsBeSvc.exe
    O23 - Service: Sony Ericsson PCCompanion - Avanquest Software - C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    --
    End of file - 11547 bytes

    Getting there, thanks so much for all the help.

    The quick time task thing is unticked for start-up, but is still on this log.
    Mortgage Free thanks to ill-health retirement
This discussion has been closed.
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