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Super-bloaty laptop running very slowly - help, please!

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  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    msconfig window - it asked me to start with all the drivers, and restart, which I've now done.

    Will look again at the remove programs bit.

    The HiJack This log now reads:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 19:02:52, on 07/05/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\BT Common Client\btomosrv.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\CleanMem\Mini_Monitor.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
    C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\reminder\SacReminder.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanionInfo.exe
    C:\Program Files\Philips\Philips PhotoFrame\PhotoManager.exe
    C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    C:\Program Files\HiJack This\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Officeguardian.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.topcashback.co.uk/account/earnings/merchant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [CleanMem Mini Monitor] C:\Program Files\CleanMem\Mini_Monitor.exe /startup
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
    O4 - HKLM\..\Run: [VAIO Update 5] "C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe" /Stationary
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Sony Ericsson PC Companion] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe" /Background
    O4 - HKCU\..\Run: [SacReminderHDDV3] C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\reminder\SacReminder.exe
    O4 - HKCU\..\Run: [Auto Run Software for Photo Frame] "C:\Program Files\Philips\Philips PhotoFrame\PhotoManager.exe" /autorun
    O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    O8 - Extra context menu item: Lookup on Merriam Webster - [URL]file://C:\Program[/URL] Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - [URL]file://C:\Program[/URL] Files\ieSpell\wikipedia.HTM
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: http://forums.moneysavingexpert.com
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: www.tesco.com
    O15 - Trusted Zone: *.vaio-link.com
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: BT Common Client - British Telecommunications Plc. - C:\Program Files\BT Common Client\btomosrv.exe
    O23 - Service: CFFileMonitor_officeguardianc3 - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    O23 - Service: ClickFreeC3WifiCfgService - Storage Appliance Corporation - c:\documents and settings\all users\application data\OfficeGuardianC3\C3WiFiCfg.EXE
    O23 - Service: ClickFreeCFNetAgentService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    O23 - Service: ClickFreeFirewallSettingService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SsBeSvc.exe
    O23 - Service: Sony Ericsson PCCompanion - Avanquest Software - C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    --
    End of file - 14845 bytes
    Mortgage Free thanks to ill-health retirement
  • closed
    closed Posts: 10,886 Forumite
    edited 7 May 2011 at 7:12PM
    What was the specific msconfig message

    msconfig3.gif

    it's normal for the window to popup once after a reboot, with a don't show this again tickbox

    did you follow post 28?
    !!
    > . !!!! ----> .
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    closed wrote: »
    What was the specific msconfig message

    msconfig3.gif

    it's normal for the window to popup once after a reboot, with a don't show this again tickbox

    did you follow post 28?

    Yep, that was the message, and yes, it was after following post #28.

    It semed only to work if I chose 'Normal' start up, thus undoign all the changes made - I'm not sure how far back.

    Sorry if I'm sounding a bit stupid - I really am trying to do everything you're kindly suggesting to help me. :o

    P.S. - The google toolbar is still gone form the browser window.
    Mortgage Free thanks to ill-health retirement
  • closed
    closed Posts: 10,886 Forumite
    edited 7 May 2011 at 7:34PM
    you should just be able to ok and don't show that message again

    uninstall microsoft Search Enhancement pack in control panel, install and run startuplite, reboot, post a fresh log
    !!
    > . !!!! ----> .
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    Thanks - it took out a Quick Time thing and a Google Toolbar swg:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 19:34:12, on 07/05/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\BT Common Client\btomosrv.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Program Files\CleanMem\Mini_Monitor.exe
    C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe
    C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\reminder\SacReminder.exe
    C:\Program Files\Philips\Philips PhotoFrame\PhotoManager.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanionInfo.exe
    C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
    C:\Program Files\HiJack This\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.topcashback.co.uk/account/earnings/merchant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
    O4 - HKLM\..\Run: [VAIO Update 5] "C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [CleanMem Mini Monitor] C:\Program Files\CleanMem\Mini_Monitor.exe /startup
    O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKCU\..\Run: [Sony Ericsson PC Companion] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe" /Background
    O4 - HKCU\..\Run: [SacReminderHDDV3] C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\reminder\SacReminder.exe
    O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    O8 - Extra context menu item: Lookup on Merriam Webster - [URL]file://C:\Program[/URL] Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - [URL]file://C:\Program[/URL] Files\ieSpell\wikipedia.HTM
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: http://forums.moneysavingexpert.com
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: www.tesco.com
    O15 - Trusted Zone: *.vaio-link.com
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: BT Common Client - British Telecommunications Plc. - C:\Program Files\BT Common Client\btomosrv.exe
    O23 - Service: CFFileMonitor_officeguardianc3 - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\SacFileMonitor.exe
    O23 - Service: ClickFreeC3WifiCfgService - Storage Appliance Corporation - c:\documents and settings\all users\application data\OfficeGuardianC3\C3WiFiCfg.EXE
    O23 - Service: ClickFreeCFNetAgentService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\CFNetAgent.exe
    O23 - Service: ClickFreeFirewallSettingService - Unknown owner - C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\Reminder\FireWallSetting.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SsBeSvc.exe
    O23 - Service: Sony Ericsson PCCompanion - Avanquest Software - C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    --
    End of file - 14844 bytes
    Mortgage Free thanks to ill-health retirement
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    Arghh - in trying to remove it, I've somehow managed to install Google Desktop.
    Mortgage Free thanks to ill-health retirement
  • closed
    closed Posts: 10,886 Forumite
    edited 7 May 2011 at 7:45PM
    When you restart after doing msconfig, tick the don't show this again box, and ok

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log

    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

    IE uninstall microsoft search enhancement pack

    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

    __________________________________________________

    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKLM\..\Run: [VAIO Update 5] "C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [Sony Ericsson PC Companion] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe" /Background
    O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    O4 - HKCU\..\Run: [SacReminderHDDV3] C:\Documents and Settings\All Users\Application Data\OfficeGuardianC3\reminder\SacReminder.exe

    __________________________________________________

    __________________________________________________

    start, run, msconfig, select services tab, disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running msconfig, services tab

    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    !!
    > . !!!! ----> .
  • closed
    closed Posts: 10,886 Forumite
    what's the installed ram (physical ram total) and commit charge figures (total and peak) from ctrl alt del, task manager, performance?
    !!
    > . !!!! ----> .
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    Quick break - need to feed 4 kids their dinner...

    Will be back to to do, still can't find the BHOs and other things is the add/remove programs list.

    Thank you
    Mortgage Free thanks to ill-health retirement
  • Trying_to_be_good
    Trying_to_be_good Posts: 1,989 Forumite
    Part of the Furniture 1,000 Posts
    I'm back, and have done as much as I can, still can't find more to remove on the list from the control panel for add/remove programs. I've successfully lost most of the icons from the 'tray' by the clock in the bottom left corner of the screen.

    The update from post 3 is

    to find installed RAM, right-click on My Computer and select Properties. = 0.99GB RAM

    OpenTask MAnager with Ctrl-Alt-Del and post the commit charge figures (bottom of T-M) = Total 677100 (ish), Limit 2500800, Peak 678080 now total 450000, peak 452,500
    Mortgage Free thanks to ill-health retirement
This discussion has been closed.
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