Just had my money stolen! :-(

Goldilox

I was in the mood to start sorting my finances...so off I head to my online Barclays account to find myself £1,900 overdrawn!!! WHAAAAAAT!!!! No way! So I start looking at my statements and there were loads of weird payments on there....

https://www.nomi-phone.com, iphone, editions en 43, bluehost inc,verizon web call u, calling card compa (from places like USA, Canada, Luxembourg, France, Norway)....all making mysterious debits and credits to my account.

Taking out £79.86 and then depositing £5 etc....and loads of other weird transactions!

I'm seriously miffed....and have contacted fraud department at barclays who are now sending me a claim form.

It's a card I rarely use and i have all the firewalls, anti virus stuff etc on my computer!

Anyone else have some good advice at preventing card fraud?

Broken_hearted

Hugs barclays are pretty good at sorting stuff like this out. It may take a while but have faith. Hugs.

LookingAhead

Crikey. Hope you get it sorted - and soon.

Don't really know what to say except the obvious. Always check sites are encrypted (url must start with https and the website have a padlock at bottom right hand corner) before giving details.......always clear cookies....check for keylogging spyware (use SpyBot and/or X-Cleaner which are both freeware you can download).

I also use Cr ap Cleaner after every internet session too - another bit of freeware.

If you use the cc at a cash machine, always cover your hand when entering the pin number....

Don't really know what else to suggest....

ZTD

Goldilox wrote:

It's a card I rarely use and i have all the firewalls, anti virus stuff etc on my computer!

Anyone else have some good advice at preventing card fraud?

That might not be how your details were obtained.

LookingAhead

Y'know....why am I not shocked?

ZTD

LookingAhead wrote:

Y'know....why am I not shocked?

Because you're becoming as cynical as I am..?

moozie_2

I am so sorry Goldilox! Hope Barclays sort it quickly and effectively.

What a shock that must have been. Keeps us posted xx

I_was_a_fool

Sorry to hear this, but you should get it all back. This happened to me too, all the fraudulent transactions were on-line ones. The card was one I never used, it wasnt till my statement came in I found out. When I phoned them up, they said they would send me a claim form. I said yes, & close the account! That wont be necessary they said! Yes it will I said!! Sheesh.

miggy

Really sorry to hear this - I hope they get it sorted soon.
We had something similar but on a less complicated scale - someone paying their phone bill through our account :-(
Natwest just paid up - it wasn't worth them trying to track down the thief or anything. This was in the days before chip & pin and we reckoned it was possibly a shop assistant misusing the details they then had access to. Mind you, not all chip & pin terminals (there's probably a proper name for them but I can't think of it) are all that private.
Commiserations.

southernscouser

I had a mint card once that I only ever used for a small balance transfer. Never used it for anything else and did it over the phone and that card got fraudulently used.

Sometimes there is nothing you can do Goldilox! :rolleyes:

piglet6

:eek: Sorry to hear about this, Goldilox - hope you get it sorted soon!

Piglet