Tesco Price Checker Thread #8

stebiz

JenniO wrote: »

right, ok, i called customer services and am more confused than ever.

I said i saw an advert in the sun yesterday and wondered if dtd was back on as I thought i had read in the press that tesco had stopped it? She said yes it was an error and did i have a voucher code link?

I said um, i was planning on doing a big shop with tesco today and would they honour it ? She said no you need to have already had a voucher code link (?) or I can't help you.

So i said, i;m sorry let me get this straight, if i went shopping today at tesco then tesco would not honour me dtd? she said 'no!' end of convo.

but still not sure tesco can legally do this after the advert????

This is exactly why I said it won't be a problem free deal. Yes, we can all walk out with free shopping. I'm going for about £60. But expect all the dribble we got at the beginning - and during DTD.

Prerequisites

Persistence
Skin of a Rhino
Lots of nerve

:T

System

I am not here to moan.

After a telephone to CS, here is what they said to do. They sounded quite confident and I would definitely follow their advice.

Email [EMAIL="customer.service@tesco.co.uk"]customer.service@tesco.co.uk[/EMAIL] and include all details of the bottom of the receipt, name, address and telephone voucher. They said that the voucher would likely to be in the form of a 'mini card'.

fluffybunny_2

JenniO wrote: »

... She said no you need to have already had a voucher code link (?) or I can't help you.

...

they cant be serious? the voucher code links are huuuuuge!

a1cat

I'm thinking a bloke and his better half with different Clubcard a/cs could go for 2 x £60 and get away with it :beer::beer::beer::beer::beer:

MrsBartolozzi

berbastrike wrote: »

I am not here to moan.

After a telephone to CS, here is what they said to do. They sounded quite confident and I would definitely follow their advice.

Email [EMAIL="customer.service@tesco.co.uk"]customer.service@tesco.co.uk[/EMAIL] and include all details of the bottom of the receipt, name, address and telephone voucher. They said that the voucher would likely to be in the form of a 'mini card'.

Is that instead of, or in addition to submitting it to the pricecheck site?
Thanks.

Emmamumof2

fluffybunny wrote: »

they cant be serious? the voucher code links are huuuuuge!

Whats a voucher code link?

a1cat

http://www.facebook.com/tesco?sk=wall#!/topic.php?uid=112463368812803&topic=98

a1cat

http://twitter.com/#%21/UKTesco/status/70549263129649152

System

I shall wait until the facebook person replies. If they say they will honour shops today, I will go for shopping.

almond

she seems to have gone quiet either she's playing farmville or gone hiding in the loo till her coffee break, anybody have contacts at watchdog or trading standards , feel like a moan today, we have a birds nest in garden near pond and my puppy bob no balls was attacking it yesterday so i am stuck in house with two dogs till 5pm
and trying to work :rotfl::rotfl::rotfl: