Orange broadband troubles

kkid

kkid wrote: »

I did what macman said and found my router stats and apparently it is reciving 14Mbps speeds

so has anybody got any idea why my router is recieving higher speeds than I am?

what about my firmware idea?

kkid

does anybody know why my router is recieveing 14Mb/s but my laptop and other devices are not?

spike7451

kkid wrote: »

does anybody know why my router is recieveing 14Mb/s but my laptop and other devices are not?

Possibly because;

You're using wireless on the laptop.The is a max speed that a wireless connection will support depending on the type of router.
You have more than one device connected at the same time.This is splitting the signal between the devices.

kwikbreaks

While Spike is quite correct saying that WiFi can limit your speed I really can't see it causing a router syncing at 14 Mbps to only deliver 2Mbps maximum download.

I'll make some suggestions to rule out howlers and common issues...

You can only ever get download of ~ 84% of the headline sync speed - the "missing" speed is lost in overheads.

Make sure that downstream speed is being measured in megabits and not megaBytes - a 14Mbps line will never manage to deliver 2MBps of download.

It looks like this is still an Orange LLU connection rather than being a standard BT one but I could be wrong - I've lost track (and interest) in BT based ADSL since moving to LLU several years ago and subsequently to cable. BT use IP profiling to set the maximum speed and this can sometimes go awry with speeds being limited to much less than the line can support.

To get an idea what the line together with it's DLM settings can deliver use a wired connection either early in the morning (before 8:00am) or late an night (after midnight) using http://www.speedtest.net/index.php to test. That will rule out wireless issues, most contention, and crappy speedtesters. If it still delivers way less than about 11.5Mbps on then 14Mbps sync then persist with your complaints to Orange because unless you are using a Sinclair Spectrum with a wobbly rampack it has to be their problem.

kkid

kwikbreaks wrote: »

use a wired connection

For some reason it will not let me :mad: on my laptop (windows 7 home premium), it works with wires on my ps3 though and I only see a minor increase of around 1mb/s or less